About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
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PURPOSE
- Reporting into Group Talent Acquisition lead, this role plays a key role in the Group Talent Acquisition function by contributing to talent acquisition strategy in attracting, sourcing, identifying and selecting the right talent to help change the way people feel about insurance.
- This individual will help lead, drive and execute the end-to-end recruitment process to help build a strong employer brand and create an effective talents pipeline to deliver value-added service to line managers and employees.
KEY ACCOUNTABILITIES
- Dedicated recruiter focused on attracting, sourcing, identifying and selecting experienced talent for Group Office.
- Proactive support to team on early careers hiring activities, including but not limited to interns hiring, graduate programs, campus fairs/events, etc.
- Help build a robust, diverse and qualified candidate pipeline via effective talent pooling and talent pipeline efforts, leveraging direct sourcing channels and strategic partnerships.
- Subject matter expert for all recruitment operational processes and activities
- Plan, coordinate and execute all operational activities of the recruitment lifecycle for Group Office including but not limited to:
- Scheduling interviews, sourcing talent, obtaining feedback, onboarding activities
- Offer compensation proposals including comp proposal adhering to rewards philosophy and approach, obtaining approvals as per approval requirements, and negotiating and offering candidates
- Provide professional advice and guidance to support hiring activities to relevant stakeholders (BU hiring managers, HR team members, etc.)
- Build and maintain strong relationships with relevant partners and actively promote FWD brand as the Employer of Choice
- Establish and maintain the professional reputation of the Talent Acquisition team, develop and maintain good relationship with Group functions and provide guidance and upskill knowledge of hiring managers and other relevant stakeholders as it relates to TA governance and processes.
- Manage and actively contributes to group-wide talent acquisition initiatives and projects from initiation through delivery, including leveraging data and trends for continuous improvement efforts.
- Handle recruitment data requests from government census/labour departments as required.
- Implement applicable recruitment tools and other practical technology tools to scale hiring.
- Responsible for recruitment reporting including but not limited to: developing, creating and implementing TA Dashboards such as executive summary and recruitment operations data reports, preparing/providing recurring key recruitment status reports to update key stakeholders.
- Responsible for new hire orientation and related onboarding requirements
- Handle recruitment invoicing/PO related activities, if/as applicable.
QUALIFICATIONS / EXPERIENCE
- Bachelor's degree in any field.
- Minimum 7 years of relevant experience in recruitment/talent acquisition and/or HR business partnering.
- Demonstrated experience scaling volume recruiting in Asia.
- Demonstrated self-leadership and stakeholder management skills in a multi-cultural virtual environment.
- Strong communication and presentation skills with ability to work independently with stakeholders (up to Group VP level) to achieve desired outcomes
- Experience using HRIS tools such as Workday, video interviewing, recruitment and talent assessment tools, etc.
- Proven success in sourcing, identifying and hiring right fit talent for the organisation.
- Experience in Financial Services/Insurance sectors.
KNOWLEDGE & TECHNICAL SKILLS
- Strong communication and interpersonal skills across the organization.
- Strong negotiation and influencing skills.
- Excellent working knowledge of Workday (or similar HR Information System), Recruitment and ATS systems, strong Excel capability.
- Excellent communications skills, written and spoken English. Cantonese/Mandarin a plus.
- Strong project management skills and operational efficiencies.
- Ability to work in a fast paced, agile, and ambiguous, start-up style environment.
- Discretion and confidentiality.
