Analyst, Revenue Management Bridge, ASPAC

The Analyst, Revenue Management Bridge will be responsible for overseeing the full revenue management transitionprocess for new builds, conversions, and transitions intoHyatt systems. This role ensures that properties are set up correctly across Hyatt's commercial platforms (RESERVE/SynXis, PrO, Opera, RMT, Fornova, Tableau/ThoughtSpot) and that revenue performance is maximized throughout the pre-opening and post-opening phases. This role will closely work with Commercial Onboarding leaders and Ramp strategy revenue leaders. The role provides structure, governance, and hands-on leadership through all phases of the Bridge process, serving as the central point of coordination between hotel teams, Commercial Onboarding, Ramp strategy, Revenue Management Operations, and cross-functional commercial partners.

Discovery

Build and present transition decks to internal stakeholders and property leadership.

Establish Gross Potential Weeks (GPW), ramp goals, and revenue strategy for the transition.

Define STR competitive set and align on pacing milestones.

Provide oversight in collaboration with Operations & Transitions (O&T) / Commercial Onboarding team.

System Setup

Oversee LDB projections and standard room type build-out.

Integrate World of Hyatt loyalty program setup.

Conduct Hyatt brand proximity assessments.

Manage Opera night audits and system readiness checks.

Define pacing and revenue expectations in line with property ramp plans.

Operations Pre-PrO

Configure and monitor Reserve pricing and inventory.

Conduct RMT setup audits and ensure alignment with Hyatt standards.

Oversee group and horizon inventory management.

Implement Fornova subscription and ensure market pricing intelligence is in use.

Support bookable horizon management to optimize future revenue opportunities.

PrO Configuration

Lead full PrO system configuration and packet creation for hotels.

Conduct RMT audits post-Reserve activation to ensure compliance and readiness.

Configure special offers, promotional packages, and pricing strategies.

Oversee parity tracking via Fornova to ensure rate integrity across channels.

Drive reporting and visualization through Tableau/ThoughtSpot dashboards.

Operations Post-PrO

Implement pre-arrival upsell strategies and track incremental revenue impact.

Oversee dashboard and scorecard creation for performance monitoring.

Manage stabilization period of 3-4 months post-PrO activation.

Lead DORM onboarding (non-CRM) to ensure long-term handoff and sustainability.

Leadership & Collaboration

Serve as a subject matter expert in Hyatt's revenue management transition process.

Partner with hotel General Managers, Directors of Sales & Marketing, and DORMs to align commercial strategy.

Collaborate with cross-functional teams (Operations, IT, Brand, Finance, Loyalty, and Analytics) to ensure smooth integration.

Provide training and ongoing guidance to property revenue leaders during and after transition.

Act as escalation point for transition-related revenue management issues.

Experience

5-7 years of progressive experience in revenue management, commercial strategy, or related hospitality functions.

Deep familiarity with Hyatt systems including RESERVE, PrO, Opera Cloud, RMT, Fornova, Tableau/ThoughtSpot.

Strong project management, analytical, and stakeholder management skills. Ability to manage multiple transitions simultaneously.

Strong communication and presentation skills ability to influence across levels and functions.7-10 years of progressive experience in revenue management, commercial strategy, or related hospitality functions.

Education and Expertise (i.e. certificates, licenses, etc.)

Bachelor's degree required Master's degree or CRME certification preferred.

Additional Asian languages a plus