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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Our flagship innovation,
Salesforce Data360 (Data Cloud), harnesses the power of real-time data to build a Customer 360 view. It enables highly personalized communication that drives loyalty and engagement across every customer touchpoint.
As Data360 is currently in the introductory phase of its product lifecycle, this is an incredibly attractive position where you can gain end-to-end experience with a single productfrom the market launch phase through to growth and maturity.
Additionally, because the formula for success has not yet been established, it is a role where you can easily shape your own ideas and plans. While it is a position of significant responsibilitygiven the high level of attention from the company and active investment in product development and marketingsuccess here will undoubtedly become an irreplaceable experience in your career history.
Job Description
At Salesforce, we are a customer company that inspires the future by helping transform our customers businesses through AI + Data + CRM. Guided by our core values, we help companies across all industries forge new paths and connect with their customers in entirely new ways.
Salesforce is seeking top talent to join our team as Account Executives. Your role is vital in driving revenue growth and nurturing lasting relationships with customers. Our commitment to revolutionizing the customer experience is at the heart of everything we do. Our flagship innovation, Salesforce Data Cloud, harnesses the power of real-time data to build a Customer 360 view, enabling highly personalized communication that drives loyalty and engagement across every customer touchpoint.
What is a Specialist AE
While a typical Salesforce Account Executive (AE) learns sales skills to maximize numbers from an account penetration perspective, a Product Specialist AE is required to view the business through the lens of how to grow the business of the assigned segment. Therefore, in addition to honing the sales skills needed to close immediate deals, you will gain experience driving business forward with a Generalist perspective. Gaining this kind of experience within a large company like Salesforce offers a unique form of career advancement different from traditional sales roles.
The Appeal of a Data Cloud AE
Because Data Cloud is currently in the introductory phase of the product lifecycle, this is a highly attractive position offering consistent experience from the market launch phase through to growth and maturity. Furthermore, since the winning formula is not yet set in stone, it is a role where you can bring your own ideas and plans to life. With high company visibility and active investment in product development and marketing, this is a high-responsibility role, but success here will be a priceless asset to your career.
Responsibilities
As a Specialist AE is still a sales role, the main mission is ACV (Annual Contract Value) acquisition. However, since you are also responsible for the growth of your assigned segment, you will be involved in various tasks beyond just handling business negotiations. Typical duties include:
- Deal Support for Data Cloud: Supporting deals (sometimes leading the deal depending on the scenario).
- Enablement: Planning and executing enablement for AEs.
- PipeGen & Progression: Planning and executing events for pipeline generation and deal progression.
- Public Speaking: Presenting at SWTT (Salesforce World Tour Tokyo) or private seminars.
- Asset Creation: Creating and maintaining assets required for selling, such as case studies, knowledge bases, and content.
- Analysis & Planning: Understanding and analyzing numbers (ACV, Pipeline, PipeGen) for the assigned segment, and planning/executing solutions for issues.
- Stakeholder Management: Communicating with and formulating policies alongside the 3rd Line, 2nd Line, and 1st Line of the assigned segment.
Requirements
The need to utilize external data to improve CRM, and the need to utilize data to generate high-quality output from AI, is expected to increase significantly. However, in the current introductory phase, you must fully utilize all resources in your segment (People, Goods, Money, Information) to proactively target Innovators and Early Adopters and develop reference customers. Therefore, the ideal candidate is as follows:
Must-Have Skills/Experience
- 57 years of enterprise sales experience in the B2B/B2C SaaS or Cloud sector.
- Ability to understand and explain the process required to sell a product that might be considered Nice to Have by the customer (Understanding and explaining the process of Solution Selling rather than Catalog Selling).
- Ability to deconstruct problems/issues, prioritize, and take action (Analytical thinking).
- Ability to flexibly change stance and behavior to achieve goals.
- Ability to demonstrate leadership as the Owner of the assigned segment with a mid-to-long-term Growth perspective.
Welcome Skills/Experience
- Sales experience with CDP, DWH, or Data Lake.
- Experience going through a full product lifecycle from introduction to maturity.
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Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best, and our AI agents accelerate your impact so you can
do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
