Change Management, Itil, KPI Awareness, Post Change Review, CAB Coordination, Process Compliance, Process Improvement, RFC Review, Audit Preparation, Approval Management

ITIL V3 V4 Foundation certification, incident data analysis, ServiceNow Incident Management Ticketing tool

Itil Certified, Itil Management, Major Incident Management, Problem Management, Bmc Remedy, BMC Helix, Servicenow, Application Support, Batch Scheduling, Storage, Network, Unix, Linux, Middle Ware, MTTR, Rca

Unix, Macros, Storage, Linux, Network, Web Application, Ticketing Tools, Incident Management, Problem Management, Excel, Application Support, Data Analysis, Powerpoint, ITIL certification, Middleware services, Remedy, Infrastructure awareness, Helix, EOD batch processing

Servicenow, It Service Management, BMC Remedy, Major Incident Management, Application Support, BMC Helix, Problem Management, Excel, Powerpoint, ITIL certification, 5 Whys, Fishbone Analysis, Production Support

Unix, Storage, Linux, Network, Ticketing Tools, Web Application, Excel, Payments flow, EOD Batch processing, Data Analysis, Powerpoint, ITIL certification, Middleware services, Remedy helix, Infrastructure

Problem Management, Major Incident Management, infrastructure operations support, applications management, Event Management, ITIL V3 foundation certificate

Incident Management, Servicenow, JIRA, Stakeholder Management, Service Desk Operations, ITIL best practices, Escalation Management

Incident Management, SDWAN, Itil Framework, Vpn, Major Incident Management, Problem Management, ILL, Transmission