Major Incident Manager
- Posted 7 months ago
- Be among the first 10 applicants
Job Description
Profile Name- Major Incident Manager
Location - singapore
Looking for Only PR/Singapore Citizens
Language Known- English, chinese and Mandarin
Experience- 5+ years
Domain- Telecom and Networking only
Requirements:
* 5+ years exp specifically in Major Incident Management.
* Strong, demonstrable understanding of the ITIL Framework, particularly Incident and Problem Management principles.
* Basic technical knowledge and working understanding of key network technologies (e.g., ILL, VPN, transmission, and SDWAN).
* Good spoken and written communication in English and Chinese.
More Info
Key Skills
About Company
Skills:
Servicenow, It Service Management, BMC Remedy, Major Incident Management, Application Support, BMC Helix, Problem Management, Excel, Powerpoint, ITIL certification, 5 Whys, Fishbone Analysis, Production Support
Skills:
Problem Management, Major Incident Management, infrastructure operations support, applications management, Event Management, ITIL V3 foundation certificate