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VP, Team Lead, Business Control and Quality Assurance, COO, Consumer Banking Group

VP, Team Lead, Business Control and Quality Assurance, COO, Consumer Banking Group

Dbs Bank
  • Posted a day ago
  • Be among the first 10 applicants

Job Description

We are seeking a highly organized and analytical individual with strong leadership qualities and a deep understanding of regulatory compliance within the financial industry. As a Team Lead in Business Control and Quality Assurance, you will lead a dedicated team, drive continuous improvement, and act as a key point of contact for crucial stakeholders. You will leverage your expertise to enhance our sales monitoring capabilities and fortify our control mechanisms.

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Key Roles and Responsibilities:

  • Develop and maintain Standard Operating Procedures (SOPs) to ensure compliance with regional policies and local regulations.
  • Perform gap analyses for new or revised internal and external policies and regulations related to sales surveillance.
  • Drive enhancements to sales monitoring reports and control points/mechanisms by working closely with stakeholders.
  • Guide and lead team members in performing sales health checks and sales surveillance reviews for end-to-end investment and insurance sales processes.
  • Prepare training materials and arrange training sessions for team members.
  • Provide briefings and training to team members and frontline users on sales health check and sales surveillance-related tasks, and on risk control concepts
  • Sales mis-conduct case investigation

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Our Ideal Candidates:

  • University or above.
  • With at least 8 years related experience and expertise in employee mis-conduct investigation.
  • Familiar with banking branch operations /sales process or control assurance techniques.
  • Good investigation and presentation skills, such as evidence collection, information gathering, related party interview, meeting material preparation and presentation to senior levels.
  • Ability to work independently and maintain confidentiality of records and information.
  • Aggressive, positive thinking and task-oriented.
  • Good in MS office tool, including Excel and PowerPoint.
  • Willing to take challenge, ability to work under pressure and a good team player.

Location:

Honhui A-14F

Job:

Risk Management

Schedule:

Regular

Employee Status:

Full time

More Info

Job Type:
Industry:
Employment Type:

Key Skills

Sales monitoring

Sales surveillance

Gap analyses

Banking branch operations

Sales health checks

Control assurance techniques

Control mechanisms

About Company