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Great Eastern Sun

Vice President, IT Transformation & Regional Service Centre

Great Eastern Sun
Singapore
15-17 Years
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  • Posted 28 days ago
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Job Description



We are seeking a seasoned and experienced Transformation Leader to join our team, based in Singapore, to lead transformation initiatives across Group IT. This role is responsible for driving Group IT-wide change management, establishing governance framework for software delivery and quality assurance, and supporting strategic programme that covers Operations, Technology and Finance. 

Change Management & Communications 

  • Define and drive division-wide change management strategy, ensuring strong employee engagement and adoption of transformation program 
  • Lead the design and execution of communication campaign to promote Technology achievements, updates and success stories 

  • Support our transformation initiatives by providing practical support for change readiness, embedding change mindset across the division to drive new ways of measuring impact 

    SDLC & Quality Assurance Governance 

  • Work with engineering teams and programme portfolio leads to define and establish clear SDLC framework to drive outcomes that lead to high-quality and reliable software development. This includes establishing critical SDLC stages, common artefacts and documentation to meet regulatory and audit requirements 
  • Integrate agile and DevOps practices into SDLC while maintaining appropriate controls (approvals, segregation of duties, production access) 
  • Work with engineering teams to drive adoption of SDLC standards through playbook, tooling standards, and capability building across all technology teams 
  • Define and oversee the Technology QA strategy, minimum testing standards and exit criteria across all SDLC stages (function, non-functional and regulatory testing) 
  • Work with engineering teams to embed quality-by-design and AI across both SDLC and QA processes to improve quality and drive continuous improvement in delivery practices 

  • Work with Change and Incident Management teams to ensure measurable improvement in production stability, defect leakage, and time-to-market through test automation (i.e. productivity uplift) and continuous quality practices 

    Strategic Progamme Support 

  • Support the Programme Sponsor and Programme Executive as the main transformation liaison across Operations, Technology and Finance 
  • Partner with Group and local teams across Finance, HR, Risk, Legal and other functions to integrate planning, resourcing, risk management and reporting 
  • Ensure effective transition management, stakeholder engagement, and deliver measurable business impact 
  •  Provide regular updates to senior leadership on programme status, risks and outcomes 
  • Prepare detailed reports, dashboards and presentations for key stakeholders 

  • Act as liaison between functional teams in SG and in MY, to facilitate communication and collaboration 

    Leadership & Stakeholder Management 

  • Support the Head of Transformation Office to mentor, grow the team, and evolving the team from governance-centric to drive meaningful and visible business impact 
  • Build a culture of collaboration, accountability, and pro-actively partnership of direct stakeholders 
  • Build and sustain trusted partnerships with senior IT, Business, Risk, Compliance and Operations leadership to shape the change agenda, align on transformation outcomes, and jointly remove blockers for adoption
  • Minimum of 15 years of experience in Technology leadership, digital transformation, or enterprise program management within insurance or financial services 
  • Proven experience leading large-scale operations/process transformation initiatives and governance framework (SDLC, QA, CoE setup) 
  • Strong understanding of change management methodologies, stakeholder engagement, and organisational communications 
  • Certification and strong knowledge of project management (e.g. PMP, Agile, PRINCE2), and portfolio management (e.g. PfMP, P3O) 
  • Prior experience in financial services and in working with regulators such as MAS and BNM 
  • Proven ability to lead geographically distributed teams, manage stakeholders at senior levels, and influence strategy direction 
  • Strong team player with attention to detail, resilience under pressure and an adaptable and resourceful mindset. 
  • Ability to work autonomously and effectively in a fast-paced, dynamic environment and manage multiple priorities
  • Excellent leadership, communication, negotiation, and stakeholder management skills; comfortable engaging across C-suites and divisional leadership levels

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Technology Leadership, Digital Transformation, Enterprise Program Management
Employment Type:
Full time

About Company

Great Eastern Sun

Job ID: 147598603

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Last Updated: 24-05-2026 08:50:30 PM
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