Job Description
- Responsible for daily maintenance of the life insurance core system, including issue handling and troubleshooting.
- Conduct requirement analysis, interviews, issue clarification, solution planning, testing, and production deployment.
- Coordinate cross-functional requirements and communication to ensure smooth execution of related tasks.
- Perform programming development and technical support.
- Assist with on-site staff management, requirement follow-up, and progress tracking.
- Support audit and review activities by providing required information and documentation.
- Prepare and maintain related documents.
- Assist with system risk control, change management, and emergency incident handling.
Qualifications
- At least 5 years of experience in the insurance industry and at least 7 years of IT-related work experience.
- Experience in core system maintenance, with strong capability in issue resolution; familiarity with AS/400, COBOL, and CLP is preferred.
- Knowledge of life insurance business processes and operations.
- Strong capability in requirement analysis, testing, deployment, and production support.
- Programming development experience, with the ability to independently perform necessary function modifications and technical support.
- Intermediate or above English proficiency in listening, speaking, reading, and writing.
- Able to work independently and collaboratively, with a proactive, responsible, and detail-oriented attitude.
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Recruitment Process Notice
- Please note that interview coordination for the next stage will be handled by our offshore Service Hub. All interview-related communications — including availability confirmation and interview invitations — will be conducted via email only.
- As phone contact is not available at this stage, kindly check your email regularly (including spam or junk folders) to avoid missing important updates.
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