PRIMARY RESPONSIBILITIES/ ACCOUNTABILITIES OF THE JOB:

• Lead associates in hitting sales targets and observing sales budgets, stock & expenses control
• Co-ordinate shop meetings/briefings to communicate and update information
• Motivate associates and enhance team value, uplift team morale and coaching to associates with negative thinking and behavior
• Arrange/conduct just-in-time product training/information sessions
• Strengthen customer loyalty
• Driving all company initiatives (i.e. impact plans)
• Manage retail store operations with company policy and procedures
• Deliver retail sales & profit according to company targets
• Liaise and coordinate among various supporting functions including merchandising, logistics, finance and IT
• Appraise and council team members as required
• Dealing with customer queries and complaints
• To maintain visual merchandising display
• To collect market information
• Delegate duties and responsibilities to assist team members
• Identify emerging high flyers

Qualifications

Experience: At least 5 years hands-on experience in retail operations preferable in apparel in retail industry

Education: College/University graduate in Retail Operation Management is preferred

Skills:

• Good communication, leadership and people management skills.
• Independent, problem solver skill
• Fluency in Mandarin