Job Description

Key Accountabilities:

Support the delivery of digital products and enhancements by ensuring solutions are thoroughly tested, meet business requirements and provide a good customer/user experience

Contract Duration - 12 months Renewable

Responsibilities

Understand business requirements, user stories and acceptance criteria, and translate them into clear test scenarios and test cases that covers all scenarios (positive, negative, edge, error, end to end etc) where applicable
Perform functional, regression, integration, end-to-end and user journey testing across digital platforms including preparation of test scenarios, test data and issue tracking
Validate that new features and enhancements work as intended across all different scenarios, devices and browsers where applicable
Identify, document and track proper test steps and test outcomes with supporting evidence in Jira
Work closely with Product Owners, developers, business users and other stakeholders to clarify requirements and resolve defects timely
Reporting and documenting on testing progress (how many test cases completed/failed/run/defects closed out)
Ensure compliance with testing processes, systems and procedures
Participate in sprint ceremonies such as backlog refinement, sprint planning, stand-ups and retrospectives
Contribute to quality QA processes, standards and overall product quality
Support change deployment production validation and post-release checks and updates following deployments
Experience in digital banking testing of mobile/internet banking preferred

Requirements:

Experience or strong interest in software testing, digital products, technology or product delivery.
Good analytical and problem-solving skills, with strong attention to detail.
Ability to understand business requirements and think through different user scenarios and edge cases. - Good communication skills and the ability to explain defects and issues clearly to both technical and non-technical stakeholders.
Ability to work independently while collaborating effectively within an Agile delivery team.
Comfortable working with digital applications, websites or mobile applications. - Familiarity with Agile/Scrum delivery practices would be an advantage.
Exposure to tools such as Jira, Confluence, test management tools or defect tracking tools would be beneficial.
Basic understanding of APIs, databases, SQL or automated testing would be an advantage but is not mandatory.
Digitally savvy, curious and willing to learn new systems and technologies quickly