Responsibilities
Team introduction: TikTok is an international short video platform covering 150 countries and regions. We hope to discover real and interesting moments through TikTok to make life better. TikTok has offices around the world, with global headquarters in Los Angeles and Singapore, as well as offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul and Tokyo. The TikTok R&D team aims to implement the research and development of TikTok business and build and maintain industry-leading products. By joining us, you can be exposed to core business scenarios including user growth, social networking, live broadcasting, e-commerce C-side, content creation, content consumption and other core business scenarios, supporting the rapid development of products on the global track you can also be exposed to technical challenges including service architecture, basic technology and other directions to ensure that the business continues to serve users with high quality, efficiency and safety at the same time, we can also provide comprehensive technical solutions for different business scenarios, optimizing various product indicators and user experience. Here, there are experts leading the team to continuously explore the frontier and break through the imagination space with everyone. Here, every line of your code will serve hundreds of millions of users. Here, the team is professional and pure, and the cooperative atmosphere is equal and relaxed. Currently, multiple job opportunities are open in Beijing, Shanghai, Hangzhou, Guangzhou, and Shenzhen. 1. Responsible for the quality assurance of the TikTok intelligent customer service platform product client and server, and overall responsible for the construction of the core module quality system 2. Construct a quality system related to the intelligent customer service model, and participate in special quality and efficiency projects such as change control, automated testing, LLM evaluation, LLM security 3. Follow up, trace and locate quality issues in the project, and optimize and improve universal issues to improve overall quality and efficiency 4. Develop and maintain tools related to quality assurance, improve the efficiency, scalability and stability of existing tools, and promote the application of suitable technologies for quality improvement through forward-looking technology research and application inside and outside the company 5. Participate in user feedback lifecycle management to promote the overall user experience improvement and quality improvement of TikTok.
Qualifications
1. Bachelor degree or above, computer, communications and other related majors, more than 3 years of client and server testing experience 2. Familiar with commonly used automated testing tools and platforms, experience in agile testing, test tool development, platform development and testing is preferred familiar with at least one of Python/Golang/Java, and experience in actual project development is preferred 3. Have certain self-driving force, learning ability and stress resistance, strong problem positioning and promotion capabilities, and the ability to coordinate various roles to solve problems 4. Applicants with IM service/intelligent Bot-related testing experience or familiarity with TO B business are preferred, and those with actual project development experience are preferred 5. Applicants with in-depth understanding and certain experience of LLM technology, enthusiasm for the large model field, and AI-related test development and evaluation experience are preferred.
