| Major Duties: |
| (a) | To serve as the first point of contact for IT support requests, resolving technical issues in a timely manner |
| (b) | To provide IT help-desk service for both staff and students including computers, network, video conferencing equipment, Microsoft 365, hardware and software installation, configuration, and troubleshooting |
| (c) | To provide support for Microsoft 365 services such as Outlook, Teams, OneDrive and |
| (d) | To assist with ad hoc duties / projects as assigned. |
| |
| Requirements: |
| (a) | (i) | Level 2 or above in 5 subjects, including English Language., Chinese Language and Mathematics, in the Hong Kong Diploma of Secondary Education (HKDSE) Examination, or equivalent^OR |
| (ii) | Level 2 / Grade E or above in 5 subjects including English Language (Syllabus B)., Chinese Language and Mathematics in the Hong Kong Certificate of Education Examination (HKCEE)OR |
| (iii) | Diploma of Applied Education + Maths Plus / Diploma Yi Jin + Maths Plus / Project Yi Jin OR |
| (iv) | A recognised Certificate / Diploma / Foundation Diploma / Foundation Certificate / Diploma of Foundation StudiesOR |
| (v) | A recognised Associate Degree / Higher Diploma or above. |
| . | Completion of Hong Kong Vocational English Programme (HKVEP) at Level 2 / Passing 5 specific VTC's Vocational English Module Certificates is considered an alternative qualification. |
| ^ | Attained in Applied Learning subjects (subject to a maximum of two Applied Learning subjects), and Grade E in Other Language subjects in HKDSE Examination are accepted as equivalent to Level 2 in the New Senior Secondary subjects. |
| (b) | Proficiency in the use of computer software application, including MS Word, Excel, PowerPoint and Chinese word processing |
| (c) | With experience in operating and maintaining computer systems and/or services on Windows platforms would be an advantage |
| (d) | Strong command of written and spoken English, Chinese and fluent in Mandarin |
| (e) | Proactive, helpful and patient with strong interpersonal and communication skills and |
| (f) | Fresh graduates will be considered. |
| |
| Notes: | |
| (1) | The post is at the rank of Executive Assistant II. |
| (2) | The appointee(s) may be required to perform duties outside normal office hours and work on shift. |
