Technology Project Manager (TSA)

JobDescription: Technology Project Manager

RolePurpose

The Technology Project Manager is accountable for planning anddelivering technology workstreams that enable Legal Day 1 readiness,with a primary focus on establishing and managing Transitional ServiceAgreements (TSAs) (i.e., services provided/received during a transitionperiod to ensure continuity). The role ensures critical technology services,dependencies, controls, and governance are in place for Day 1 and that TSAdelivery is managed through stabilisation and transition-to-exit.

KeyAccountabilities (What you'll do)

1)Day 1 Readiness & Delivery Management

. Own and drive the integrated plan for TechnologyLegal Day 1 readiness, ensuring all milestones, deliverables, andentry/exit criteria are defined and met.

. Establish and manage detailed project plansacross applications, infrastructure, networks, end-user computing, identity& access, data, service management, and operational readiness.

. Coordinate cutover planning, rehearsalactivities, go/no-go criteria, and hypercare/stabilisation for Day 1.

2)TSA Scope Definition, Mobilisation & Governance

. Define the Technology TSA catalogue(services in scope, service descriptions, boundaries, dependencies,assumptions).

. Support TSA drafting inputs: serviceschedules, SLAs/OLAs, RACI, reporting, escalation paths, pricing/chargebackinputs (where applicable), and control requirements.

. Put in place TSA governance: service reviews,KPI reporting, issue triage, change control, dispute management, and decisionlogs.

. Ensure TSAs align with target operating modeland do not create unmanaged operational, security, or regulatory risk.

3)Stakeholder & Cross-Functional Coordination

. Manage senior stakeholder engagement acrossTechnology, Legal, Procurement/Vendor Management, Finance, Risk/Compliance,Operations, Cyber Security, Data Privacy, and Business Owners.

. Coordinate third parties and internalsuppliers to confirm deliverables, responsibilities, and operationalhandshakes.

. Drive decisions at pace, escalating blockerswith clear options and impact assessments.

4)Risk, Controls, and Regulatory Discipline

. Maintain project RAID (Risks, Assumptions,Issues, Dependencies) with actionable mitigations and clear owners.

. Ensure appropriate controls are followed(e.g., change management, access controls, auditability, data handling,resilience, incident management).

. Produce clear status reporting for steeringforums, including compliance/control milestones relevant to Day 1.

5)Transition-to-Exit / TSA Exit Planning

. Develop and own the TSA exit plan andtimeline: service separation, migration, decommissioning, and handover toBAU/target state.

. Track exit readiness criteria, includingtechnology remediation, operational capability, documentation, and knowledgetransfer.

. Reduce TSA duration and risk throughproactive dependency management and delivery acceleration where feasible.

KeyDeliverables

. Legal Day 1 integrated plan, cutover plan,and readiness packs

. Technology TSA catalogue and serviceschedules (inputs)

. TSA governance cadence, KPI reporting pack,and escalations framework

. RAID log, dependency maps, and decision log

. Operational readiness artefacts (runbooks,support model, handover plans)

. TSA exit plan and transition roadmap totarget state

Knowledge,Skills, and Experience (What you'll bring)

Essential

. Proven experience as a Technology ProjectManager delivering complex, cross-domain change(applications/infrastructure/ops).

. Demonstrated delivery experience in separations,carve-outs, mergers, entity moves, major transitions, or Day 1 events.

. Strong understanding of service managementconcepts (service catalogues, SLAs/OLAs, incident/problem/change processes).

. Excellent stakeholder management,influencing, and governance skills comfortable presenting to senior forums.

. Strong planning and execution discipline(critical path management, dependency mapping, RAID, reporting).

Desirable

. Experience working with TransitionalService Agreements (TSAs) or similar transition service constructs.

. Familiarity with technology risk, controls,audit, cyber/security, and data privacy considerations in transitionalenvironments.

. Experience coordinating vendors/outsourcedservice providers and managing contractual service obligations.

. Exposure to tooling: MS Project/Plan, Jira,Confluence, ServiceNow, Power BI (or equivalents).

Qualifications(Preferred)

. Project management certification (e.g.,PRINCE2, PMP, AgilePM) or equivalent experience.

. ITIL foundation (or strong service managementbackground).

Waysof Working (Behaviours)

. Takes accountability for outcomes, escalatesearly, and drives decisions with clear options.

. Works collaboratively across boundariesvalues different perspectives to land pragmatic solutions.

. Operates with discipline and integrity inregulated environments (controls-first mindset).

. Focuses on delivery momentum whilemaintaining quality and operational safety.

AdditionalInformation

. This role may require working to fixedmilestones and supporting out-of-hours cutover or hypercare activities aroundLegal Day 1.

. Background screening and role-based accessapprovals may apply.