Technology Delivery Manager

Job Summary

We are seeking a highly motivated and experienced Technology Delivery Manager to lead the planning, execution, and delivery of complex technical projects within budget and schedule. The ideal candidate will possess a strong background in project management, technical delivery, vendor management, and stakeholder engagement, especially within the Financial Services Industry.

Mandatory Skill-set

• Bachelor's degree in Computing, Information Systems, or a related discipline;
• Must have 7 years of experience in IT project/program management, IT business analysis, and business process reengineering, delivering end-to-end technical projects, particularly in the Financial Services sector;
• Must have experience with request for Tender/Request for Proposal/Quotation process and standards such as RFQ specification, contract negotiations and finalization;
• Must have experience delivering solutions in any of the following domains such as Cloud Solutions, Infrastructure / Network Solutions, Endpoint / Workplace Technology Active Directory / Identity Management;
• Proficient in SDLC and Agile methodologies.MS Project, Confluence, JIRA;
• Strong analytical and critical thinking abilities with meticulous attention to detail;
• Adaptable and resilient in a fast-paced, dynamic work environment;
• Effective communicator with excellent written and verbal communication and presentation skills;
• Strong stakeholder engagement, vendor negotiation, and conflict resolution capabilities.

Desired Skill-set

• PMP, PRINCE2, or equivalent project management certification;
• ITIL, Agile, or Scrum certifications.

Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule;

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support;

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution;

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed;

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution;

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards;

• Work with Security teams to facilitate completion of penetration testing and remediation of findings;

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results. 

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements;

• Provide systems input during the specification phase (e.g., effort estimates, high level delivery plan) based on impact assessments;

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high quality product deliveries;

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects;

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions;

• Ensure project documentation is completed according to industry and organizational standards.