Technical Support Engineer

Rivera Manpower Services

1-6 Years

Bengaluru, Pune

Quick Apply

Posted 3 days ago
Over 500 applicants have applied

Job Description

Responsibilities:

Handle inbound technical support queries via phone.
Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.).
Provide timely and accurate solutions while maintaining high customer satisfaction.
Escalate complex issues to higher-level support when necessary.
Document all interactions and solutions provided.

Requirements:

Minimum 1 year of experience in a technical voice support role.
Strong troubleshooting experience in Microsoft Office 365 products.
Excellent spoken and written communication skills.
Strong interpersonal skills and customer-handling ability.
Willing to work in night/US shifts.

More Info

Job Type:

Permanent Job

Industry:

Human Resources

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

About Company

Rivera Manpower Services

Job ID: 120811041

Jobs by Skill - IT

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Last Updated: 28-08-2026 09:32:14 AM

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