Technical Product Manager - Group Chief Information Officer

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people's money and data safe and are at the forefront of driving innovation for our businesses, customers, and colleagues. As a part of the technology organisation, the HSBC Emerging Technology, Innovation and Ventures team is a dedicated group of technologists, scientists, and venture capitalists focused on emerging trends that will help HSBC deliver world-class, digital-first banking across our global network.

We are currently seeking a high calibre professional to join our team as a Technical Product Manager.

Principal Responsibilities

In this role you will

• Drive the adoption of Generative AI and agentic solutions to enhance efficiency across IT and business operations while aligning with HSBC strategies
• Partner with key business stakeholders (e.g., CIB, iWPB) to define rollout strategies, secure executive buy-in, and manage communications
• Ensure the security, scalability, and reliability of Generative AI solutions through proactive monitoring and comprehensive testing
• Collaborate with engineering teams and other stakeholders to integrate AI capabilities into bank-wide applications and workflows
• Oversee governance and provide regular progress reports on AI initiatives to senior technology and business leaders
• Stay current with advancements in Generative AI technologies and drive continuous improvement of the platform's capabilities
• Manage program financials, including headcount and budget, to deliver projects within scope, on time, and on budget while adhering to HSBC strategies and risk frameworks

To be successful you will need

• Proven experience in a leadership role managing large-scale legacy application migration or complex technology programmes
• Exceptional stakeholder management and influencing skills, with a proven ability to drive decisions in a matrix organization
• Strong project planning and execution capabilities, including expertise in business case development and benefits realization
• Demonstrable experience in developing, deploying, and maintaining AI platforms. Knowledge of AI technologies and their integration is highly desirable
• Highly resilient professional adept at managing substantial programme budgets and resources while ensuring quality and timeliness
• Outstanding written and verbal communication skills, along with strong presentation capabilities for executive-level reporting
• Comprehensive knowledge of the financial services industry and a deep understanding of HSBC's Risk and Controls framework
• Proven track record of delivering successful business-enabling technology programmes on time and within budget

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.