Job Description

Your Role

Perform big data analysis to enhance Network Performance and Customer Satisfaction
Design & invent tools and measures over advanced 5G/4G network to early detect customer problems and to improve customer experiences
Support Network Benchmark projects and system AI development projects
Provide fast response and resolutions to VIP and Corporate complaints with IOS/Android based Apps in a challenging environment
Advanced E2E customer experience and network performance analysis & resolution
Enable AI-based trend analysis over network Big Data to monitor and assure excellent performance over networks, customer groups, device models, handset applications, and other different dimensions.

To Succeed in the Role

Diploma holder in Electronic Engineering, Telecommunicationor related disciplines with1year of relevant working experience will be an advantage
Good programming skills - Python, Shell, SQL etc will be an advantage
Strong analytical mind and self-motivated
Able to work under tight schedule and challenging environment
Good command of written and spoken English, Cantonese and Putonghua
Fresh graduates are also welcome