Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.
Essential Job Duties And Responsibilities
- Provide technical, application, and troubleshooting support to the field.
- Follow up the industrial and competitors technical development.
- Conduct technical training internally & externally with Product Business Unit teams.
- Work closely with sales and marketing groups to achieve corporate sales goal in alignment with corporate strategy. Communicate & feedback on customers requirements for new products.
- Follow up the industrial and competitors technical development.
- Routine management of technical affairs.
- Prepare equipment for customer attended demonstration.
- Support trade show and sales presentation.
- Strengthen technical communication with parent companies and sister companies.
- Define testing plan or testing requirements with customers technical department or end user.
- Gather and tabulate technical data and invention of dispensing processes directly for new market.
- Collect and analyze competitors technical data.
- Use testing technology and internal analysis technology to optimize products application by customer, and offer input to R&D department
- Write and present test reports to both internal and external customers with clear, concise data.
- Participate and take on additional assignments and projects as required.
Minimum Qualifications
Education and Experience Requirements
- College degree or above with Mechanism/Electronics major.
- At least 2 years experience in R&D in Engineer in SMT or Semiconductor or relevant industry, profound mechanic and electric knowledge. Disposable product field is preferred.working experience in MNC is preferred.
Preferred Skills And Abilities
- Good at English in verbal.
- Excellent interpersonal and communication skills.
- Strong analytical and computer skills,
- Outgoing, Mature; logical thinking and wide-mind, team work spirits.
- Integrity, hard working, self-motivated, open-minded, strong sense of responsibility and accountability;
