Team Leader – One Duck Lane

Under the direction of the F&B Operations Manager, the Service Associate is responsible for mise-en-place, service, cashiering and maximization of guest satisfaction in the outlet

Ensure compliance with service standards specific to Chinese Cuisine

Handle guest inquiries and complaints effectively

Take orders and serve food and beverages

Ensure cleanliness and organization of the dining area

Practice economy of food, beverage, paper supplies, electricity and water (practice recycling whenever possible)

Check inventory in sections appointed for daily requisition

Provide menu recommendations and answer guest questions & enquiries

Assign seats, take orders and recommend dishes and beverages

Perform any duties assigned by the Management Team deemed necessary

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Ability to multitask and prioritize effectively

Proficiency in both spoken and written English and Chinese

Able to work independently

Pleasant, service-oriented and outgoing personality

Able to work under pressure, in a dynamic and fast-paced environment