Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
Escalate critical issues to high level management and vendors for solution as needed
Provide product trainings to internal teams, sales teams and customers
Provide 3rd level customer support to both internal and external as needed
Qualifications
Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering with minimum of 2+ years hands-on experience in system/server architecture is desirable
Demonstrated ability in product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life
Strong knowledge with computer architecture
Exceptional communication and presentation skill is a must, able to communicate effectively with customers to promote, answer questions, and receive feedback
