System Analyst
FWD Life Insurance Corporation- Posted 5 hours ago
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Job Description
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit
PURPOSE
- To bridge business requirements and technology solutions with the focus on Employee Benefit business by analysing, designing, implementing, and supporting systems that improve business efficiency and user experience
KEY ACCOUNTABILITIES
- Analyze business requirements and translate them into scalable, secure, and maintainable technology solutions
- Lead application design, development, testing, deployment, and support activities throughout the SDLC
- Ensure solution quality through effective design reviews, testing, documentation, and adherence to engineering standards
- Collaborate with business stakeholders, vendors, and technical teams to deliver projects and enhancements successfully
- Participate in Agile delivery processes and contribute to continuous improvement initiatives
- Drive adoption of DevOps, CI/CD, automation, and AI-assisted development practices to improve delivery efficiency and software quality
- Support production systems and ensure timely resolution of incidents and operational issues
- Provide technical guidance and knowledge sharing support to team members and vendors
- Recommend solution designs, integration approaches, and implementation strategies that align with business objectives and enterprise standards
- Address any communication gaps between product owners, designers, quality assurances, etc. to minimize the knowledge gap and deliver the solutions with the right mutual understanding and logics
- Manage to achieve No Unsatisfactory result in compliance and security audit
- Manage to close identified improvement items in the compliance and security audit report within the timeline
QUALIFICATIONS / EXPERIENCE
- Bachelor's degree or Higher Diploma in Computer Science, Information Technology, Software Engineering, or a related discipline
- Minimum 5 years of application development experience
- Candidates with equivalent qualifications and relevant experience will also be considered
KNOWLEDGE & TECHNICAL SKILLS
Core Technical Skills
- Strong knowledge of Java, Spring Boot, RESTful API, and enterprise application development
- Strong understanding of database design, SQL, and application integration
- Understanding of software architecture principles, design patterns, and secure coding practices
- Familiarity with Agile software development lifecycle and engineering best practices
- Experience with source code management, code review, and quality assurance processes
- Good command in both written & spoken English or Cantonese (Mandarin)
AI & Modern Engineering Skills
- Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Microsoft Copilot, or similar solutions) for code generation, code review, documentation, testing, and productivity improvement
- Ability to evaluate and adopt emerging technologies to improve delivery effectiveness and software quality
Preferred Technical Skills
- Experience with front-end technologies such as React
- Experience with cloud platforms such as Azure, AWS, or GCP
- Experience with container technologies such as Docker and Kubernetes
- Experience with CI/CD and DevOps practices
- Experience with workflow or BPM platforms such as Flowable
- Experience with event-driven or microservices architecture
- Experience with observability, monitoring, and performance optimization tools
Personal Attributes
- Strong analytical and problem-solving skills
- Effective stakeholder management and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- Strong ownership, accountability, and continuous learning mindset
