Join our Team
About this opportunity:
As a Support Engineer in the MNEA CSS TW FET SD & CS team, you will be responsible for the technical support and lifecycle maintenance of UDC domain products. You will work hands-on with carrier-grade systems to ensure the high availability and seamless operation of critical telecom solutions.
What you will do:
- Maintain UDC systems: Provide technical support and ensure the high availability of UDC domain products.
- Support Core Nodes: Perform maintenance and configuration for core network equipment (UDR, UDM, HSS, CUDB).
- Resolve Technical Issues: Troubleshoot and recover carrier-grade systems during service incidents or outages.
- System Health & Updates: Execute system health checks, software patches, and performance optimizations.
- Document & Share: Maintain technical logs and share troubleshooting knowledge to improve team efficiency.
What you bring:
- 5+ years in telecom network integration or core networks
- Hands-on experience with UDC core network equipment
- Proficiency in at least one: UDR, UDM, HSS, or CUDB
- Strong end-to-end troubleshooting capabilities
- Quick learner with problem-solving mindset
Nice to have ( learn on the job):
- Deep UDC systems knowledge
- UDC deployment experience
- Process optimization skills
- Cross-functional collaboration experience
