Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office, Warehouse
Job Summary:
Supervise daily logistics operations, focus on import/export, warehouse management, and 3PL coordination.
Key Responsibilities:
Import/Export Activities:
- Supervise compliance with import/export regulations, tariffs, and trade documentation (e.g., invoices, bills of lading, certificates of origin) to ensure adherence to legal requirements.
- Collaborate with suppliers and customers to supervise shipments, resolve issues, and ensure alignment on timelines and expectations.
Warehouse Management:
- Supervise warehouse operations to ensure the safe, efficient, and accurate receipt, storage, and dispatch of goods.
- Ensure compliance with safety regulations and maintain proper storage conditions for all goods, including temperature-sensitive items.
- Implement and make sure standard methodologies in warehouse layout, product placement, and inventory systems to optimize storage capacity and minimize stock discrepancies.
- Supervise warehouse staff and ensure they are properly trained in safety, inventory control, and quality assurance standards.
3PL Management:
- Liaise with 3PL providers to ensure high-quality logistics services are delivered in line with performance expectations and contractual agreements.
- Monitor and assess 3PL performance by tracking critical metrics like timely delivery, cost efficiency, and service levels.
- Resolve any issues or challenges related to 3PL partners, such as delays, inaccuracies, or inefficiencies, and work to implement corrective actions.
Process Improvement:
- Identify, assess, and lead process improvements across the logistics operations, focusing on reducing costs, improving cycle times, and enhancing operational efficiency.
- Implement lean principles and tools (e.g., Kaizen) to identify waste and optimize logistics processes.
- Apply data and analytics to identify trends, issues, and opportunities for improvement in logistics operations.
- Establish and put into action standard operating procedures (SOPs) across the logistics function to ensure consistency and quality.
Cross-functional Collaboration:
- Facilitate communication and collaboration across different departments, such as sales, procurement, finance, and customer service, to align logistics activities with broader business goals.
- Lead regular cross-functional meetings to review logistics performance, resolve issues, and ensure the timely delivery of goods.
- Develop strong connections with internal collaborators, like warehouse teams, to align on operational objectives and address obstacles.
Communication and Organisational Change:
- Maintain open and clear communication across all logistics teams, providing timely updates on project statuses, potential challenges, and achievements.
- Adopt and lead change by encouraging adaptability in the team and ensuring smooth transitions during process, technology, or policy changes.
- Provide training and guidance to team members on new technologies, tools, and procedures, fostering a culture of continuous learning.
Team Management and Leadership:
- Handle, supervise, and mentor logistics staff, ensuring they are adequately trained, motivated, and empowered to perform their roles effectively.
- Conduct regular performance reviews and provide feedback, coaching, and development opportunities for team members.
- Promote a culture of accountability, safety, and continuous improvement within the logistics team.
- Develop a positive work environment, encouraging collaboration, respect, and team spirit to achieve world-class logistics standards!
