Job Description:
Job Description/Requirement
The Hardware Field Application Engineer is a customer-facing technical support role from pre-sales to post-sales, responsible for pitching Broadcom Ethernet switch/PHY/optics solutions, driving system architecture discussions, creating strategic plans to win customer projects and assisting customer board/system validation.
Scope of work
- Technical role for pre-sales activities
- Regularly communicate with customers about Broadcom product updates and new features
- Identify and win strategic opportunities with Sales and BU resource
- Propose Broadcom solutions as per customer requirements and market trends
Technical role for post-sales activities- Assist pre-design simulation and Q&A
- Review customer hardware schematics and layout design
- Support customer board bringing-up and system validation
- Drive customer designs to production
- Debug and troubleshoot manufacturing and field issues
- Understand customer applications, requirements and plans. Help product marketing team to define right products for targeted applications/markets.
- Work with hyperscaler/OEM/ODM customers and BUs technical teams on a daily basis
- Manage customer projects and provide deep-dive reports from technical and business perspective
- Develop and maintain constructive relationships with customer engineers, technical leads and product marketing and manufacturing staff to gain insights to the workings of customer business
- Collect market dynamics and intelligence for sales and BU to set right objectives and strategies
Qualifications / Requirements
- Bachelors degree or higher in EE
- 8+ years working experience in hardware development of Ethernet switches/routers
- Familiar with network architecture of modern hyperscale data center
- Familiar with network protocols such as ROCE, TCP/IP, ECMP, tunneling and 1588
- Familiar with IEEE802.3 Ethernet standards and OIF CEI-112G/224G specifications
- Good knowledge of Ethernet physical layer from 1G to 800G is a must
- Good knowledge of simulation tools for signal and power integrity is a must
- Good knowledge of IEEE1588 is a must
- Meet, talk and stay with customers for technical and business discussions
- Strong verbal and written communication skill in English and Mandarin
- Able to travel on demand
- Experience with Broadcom Switch/PHY/DSP products is preferred
- Experience with Broadcom switch SDK and CLI is a plus
- Firmware experience is a plus
- Good knowledge of PoE is a plus
- Good knowledge of optical communication is a plus
