Collaborate with Software Product Manager (SW-PM), Solution architect, and other cross-functional teams to drive competitive and high-quality server systems management software & firmware solutions for Supermicro DCBBS products
Proactively engage in learning and researching new technologies and products to define competitive and value-added Out-of-band (OOB) product requirements
Manage the technical details and documentation of OOB product requirements in terms of each Supermicro DCBBS product
Coordinate Supermicro DCBBS product's OOB feature delivery schedule to stakeholders including customers and internal teams
Support engineering teams to resolve and close technical issues in a timely manner
Perform integrated testing and verification on DCBBS product's OOB features when it is required
Develop high-quality product collateral including user guides, white papers, social media, video, presentations, etc.
Develop training material for customers and internal training as required.
Qualifications
Bachelor's degree (or higher) in Electrical Engineering (EE), Computer Science (CS), or Computer Engineering (CE) related or equivalent practical experience
Experience in Power, Thermal or Data Center Infrastructure Management (DCIM) related design
Experience in managing technical requirements and design specifications
Effective written and verbal presentation and communication skills in English
Strong problem-solving skills and attention to technical details
Experience in technical support service to customers
Flexible and able to work effectively in a fast-paced environment as a member of a cross-functional team and as an individual contributor
