The mission of the Sr. Partner Development Manager, MSP is to drive new annual recurring revenue (ARR) growth and strategic partner expansion within LogicMonitor's Managed Service Provider ecosystem.
This role is responsible for identifying, engaging, and growing MSP partners by owning the full sales lifecycle-from prospecting and qualification through expansion, renewal, and long-term account development. The Partner Development Manager serves as a trusted advisor to MSP leadership teams, helping partners leverage LogicMonitor to improve operational efficiency, scale service delivery, and drive profitable growth.
Operating within a targeted account and territory model, the Partner Development Manager develops executive relationships, uncovers business challenges, and aligns LogicMonitor's observability platform to partner business objectives.
Here's a closer look at this key role:
- MSP Partner Acquisition & Pipeline DevelopmentBuild and maintain a qualified sales pipeline of 3-5x annual quota through outbound prospecting, partner referrals, marketing-generated opportunities, industry networking, and strategic account planning.Build and execute a territory plan focused on identifying and engaging high-potential MSP partners.Generate pipeline through outbound prospecting, partner referrals, marketing-generated opportunities, and industry networking.Conduct discovery conversations to understand MSP business models, operational challenges, growth initiatives, and technology priorities.Qualify opportunities and advance them through the sales process using established sales methodologies.Consistently achieve pipeline generation targets, opportunity creation goals, and revenue objectives.Generate a significant portion of pipeline through self-sourced prospecting and account development activities.
- Strategic Selling & Revenue GrowthOwn the full sales cycle from initial engagement through contract execution.Develop and manage opportunities across acquisition, expansion, and renewal motions.Collaborate with Sales Engineering to deliver demonstrations, technical evaluations, and solution workshops.Build business cases and articulate measurable business outcomes to both technical and executive stakeholders.Lead commercial discussions, negotiate contracts, and successfully close new business opportunities.Maintain accurate forecasting, opportunity management, and CRM hygiene.Consistently achieve or exceed assigned ARR and revenue targets.
- Partner Relationship ManagementEstablish trusted advisor relationships with MSP executives, operational leaders, and technical stakeholders.Develop a deep understanding of partner business objectives, service offerings, and growth strategies.Identify opportunities to expand LogicMonitor adoption across partner organizations and customer environments.Conduct regular business reviews and strategic planning sessions with key partners.Monitor partner health, engagement, and growth opportunities while proactively addressing risks.
- Partner Enablement & AdoptionSupport partner onboarding, enablement, and ongoing adoption initiatives.Drive awareness of LogicMonitor capabilities, best practices, and value realization opportunities.Collaborate with Customer Success, Product, and Marketing teams to maximize partner outcomes.Assist partners in developing service offerings and go-to-market strategies that leverage LogicMonitor's platform.Promote long-term partner success through continuous engagement and value-based conversations.
- Sales Excellence & Market ExpertiseDevelop expertise in LogicMonitor's observability platform, MSP business models, and industry trends.Apply consultative and value-based selling methodologies to uncover needs and differentiate LogicMonitor in competitive situations.Utilize qualification frameworks such as MEDDPICC to improve deal quality and forecast accuracy.Participate actively in coaching, enablement, and professional development programs.Represent LogicMonitor at industry events, partner engagements, and executive meetings.
What You'll Need:
- MSP Ecosystem ExpertiseUnderstanding MSP business models, service delivery operations, recurring revenue economics, and growth strategies.
- Pipeline Creation & Territory DevelopmentDemonstrated ability to build and sustain 3-5x pipeline coverage through disciplined prospecting, account planning, partner engagement, and opportunity management.
- Consultative SellingConducting discovery, uncovering business challenges, and aligning solutions to measurable business outcomes.
- Full-Cycle Sales ExecutionManaging opportunities from prospecting through negotiation, close, expansion, and renewal.
- Executive Relationship ManagementBuilding credibility and influence with C-level executives, operational leaders, and technical stakeholders.
- Value ArticulationCommunicating LogicMonitor's business and technical value to diverse audiences.
- Forecasting & Sales DisciplineMaintaining accurate pipeline management, forecasting, and CRM hygiene.
- Collaboration & Partner AdvocacyWorking cross-functionally to drive partner success and maximize revenue growth.
