Essential Duties and Responsibilities:
Team Leadership & Development
- Lead, mentor, and develop a global team of project managers responsible for server rack and AI cluster deployments.
- Define team goals, establish processes, and ensure consistent execution across projects.
- Conduct regular training, coaching, and performance reviews to grow project management capabilities.
Project Delivery Oversight
- Oversee planning, scheduling, and execution of large-scale deployments in client data centers.
- Ensure all projects meet defined timelines, budgets, and quality standards.
- Support projects involving deployment of GPU-dense racks, high-performance interconnects, and large-scale AI infrastructure.
- Review and approve project documentation, including installation plans, risk assessments, and status reports.
Cross-Functional Collaboration
- Partner with engineering, solution integration, logistics, and facilities teams to ensure deployment readiness.
- Coordinate with clients to capture requirements, manage expectations, and resolve escalations.
- Facilitate communication between technical teams and business stakeholders.
Operational Excellence
- Standardize project management methodologies, tools, and reporting frameworks across the team.
- Track KPIs for schedule adherence, cost control, and customer satisfaction.
- Identify risks and proactively implement mitigation strategies to ensure smooth execution.
Client & Stakeholder Engagement
- Support relationships with key accounts, particularly hyperscalers and enterprise clients deploying AI clusters.
- Serve as an escalation point for project-related issues requiring management-level intervention.
- Provide clear, timely project updates to internal leadership and external clients.
Qualifications:
Education & Experience
- Bachelor's degree in a related field (Engineering, Information Technology, or Business); PMP or equivalent certification preferred.
- 10+ years of project management experience, including 3+ years managing a team of project/program managers.
- Experience leading large-scale data center, server rack, or IT infrastructure deployment projects.
Technical & Industry Knowledge
- Familiarity with data center floor plans, layout optimization, and deployment logistics for GPU, HPC, and storage clusters.
- Understanding of power density, cooling, airflow management, and structured cabling in high-performance computing environments.
- Knowledge of server rack hardware, interconnects (Ethernet/InfiniBand), and deployment best practices.
- Ability to interpret and oversee project documentation, schedules, and budgets.
Leadership & Communication
- Strong leadership skills with the ability to motivate and mentor a diverse team.
- Excellent communication and stakeholder management skills, capable of interfacing with clients, executives, and technical teams.
- Demonstrated ability to resolve conflicts, manage escalations, and drive accountability.
Other Requirements
- Willingness and ability to travel within the US and internationally 2550% of the time.
- Proven ability to manage multiple large-scale projects simultaneously in a fast-paced environment.
- Commitment to safety, compliance, and quality standards.
