The Cloud and Data Engineer will be responsible for the development, implementation, operation, maintenance, and support of the data, middleware, and IT infrastructure used by R&D units across Novo Nordisk, both on-premises and in the Cloud.
- Responsible for Cloud service and research solutions in NNRCC (Novo Nordisk Research Centre China)
- Responsible for Cloud DevOps activities and projects
- Responsible for stakeholder and vendor management
- Keep improving IT Quality and Security in daily work
- Participate in projects and solutions as IT Subject Matter Expertise (SME)
- Knowledge sharing and end user support
Main job tasks
- Operate and Maintain Infrastructure systems and data pipelines
- Monitor and ensure the stability, performance, and availability of server infrastructure supporting NNRCC org.
- Perform routine maintenance tasks, including patch management and system updates, to ensure optimal functionality.
- Troubleshoot and resolve server-related issues independently, escalating complex problems when necessary.
- Implement and maintain backup solutions to safeguard critical data and ensure business continuity.
Provide Technical Support and Guidance
- Offer advanced technical support to users and stakeholders, addressing inquiries and resolving issues related to server infrastructure and monitoring services.
- Collaborate with cross-functional teams to provide expertise and recommendations for improvements.
- Mentor and coach junior colleagues, sharing knowledge and best practices to enhance team capabilities.
- Develop and deliver training materials to support technology users in understanding and utilizing IT systems effectively.
Automate and Optimize IT Processes
- Design and implement scripts to automate routine tasks, improving efficiency and reducing manual workload.
- Develop basic computer programs to address complex systems software configuration and enhancement needs.
- Identify opportunities for process improvements and implement solutions to streamline operations.
- Ensure compliance with organizational policies and standards while optimizing IT processes.
- Proactively communicate and guide LoB and external stakeholders to build up IT compliance mindset and daily working processes
- Through hands-on daily work to drive NNRCC IT compliance to high level and keep at satisfactory outcome
Responsible for stakeholder and vendor management
- Execute service contracts with AWS, MS Azure and relevant technology vendors on agreed KPIs to ensure service levels are met or exceeded
Responsible for improving IT quality and IT security
- Ensure IT compliance with internal and external regulation requirements
- Implement IT security solutions based on corporate guidance
Responsible for following Novo Nordisk way of working
- Proactively share best practice with the global network of onsite lab support team in ADI
- Align with ADI Tech Delivery and other ADI colleagues to be responsible for IT technical mentoring, coaching and consulting for Global Research solutions
- Be proactive in understanding and using new technologies and AI tools; implement to offer innovative, cost effective, agile solutions
- Share knowledge, train and support end users in efficient ways
Qualifications
- B.Sc./M.Scs. or equivalent in Computer Science or relevant Natural Science.
- Proficiency in cloud platforms such as AWS, Azure, or Google Cloud, with a strong understanding of cloud-based data services and tools.
- Proficiency in data platforms such as DataBricks.
- Strong understanding and experience with DevOps principles, including automation, infrastructure/configuration as code, CI/CD, and related practices.
- Strong understanding of Release Engineering practices with ability to orchestrate CI/CD release trains across multiple agile teams, standardizing build, test, and deployment pipelines to ensure consistent versioning, predictable delivery, and seamless coordination in complex, regulated environments
- Experience with Security and Vulnerability Assessment: Integrate SAST, SCA, and container security tools into CI/CD pipelines to enforce compliance and proactively remediate risks.
- Experience with scientific software, such as R, Python etc.
- Experience in data modeling, ETL processes, and data warehousing, with proficiency in SQL, NoSQL, and big data technologies.
- Strong programming skills in languages such as Python, Java, or Scala, with experience in building scalable data pipelines and data processing workflows.
- Excellent problem-solving abilities, and the ability to work effectively within cross-functional teams as well as works independently on project of moderate complexity & with limited instruction for activities of high complexity.
- Fluent in both spoken and written English & Chinese
- Good English communication skills
- Pro-active with a high drive and can-do attitude;
- Strong interpersonal skills and are known for building good relations with your colleagues and stakeholders at all levels in the organization;
- Take pride in delivering high quality material with a strategic perspective;
- Can work independently but also engage in collaborations as a strong team player
- Able to turn complex information into simple and compelling messages;
- Ability to proactively anticipate multiple deadlines, and drive and manage project priorities is required;
- Demonstrated ability to treat confidential matters with appropriate discretion;
- Good stakeholder management skills;
- High degree of integrity.
- Ability to engage in all forms of communication (conveying information, influencing, coaching, facilitating and mediating) internally
- Ability to negotiate and reach win-win solution with clients
