Perform daily monitoring of KWMS health. Identify, diagnose, and resolve system bottlenecks, interface errors (API/EDI), and application bugs to ensure high availability.
Serve as the primary technical contact for warehouse operations. Resolve critical issues related to inbound/outbound processing, inventory reconciliation, and complex picking/put-away logic
Execute functional testing for new WMS features. Document bugs, track fix progress, and conduct UAT (User Acceptance Testing) to ensure high-quality releases with minimal downtime.
Oversee and maintain data exchange between KWMS and SAP (ERP). Monitor integration points (IDocs/BAPIs) to ensure synchronized inventory and delivery status across platforms.
Lead system upgrades, patch deployments, and User Acceptance Testing (UAT). Coordinate with cross-functional teams to ensure smooth transitions and system enhancements.
Coordinate with the regional SAP team and external vendors to drive system enhancements and resolve complex integration issues.
Serve as the technical lead or support for KWMS-related strategic initiatives, ensuring system readiness, smooth transition of operational workflows, and technical alignment with business goals.
Requirement
Bachelor's degree in Computer Science or Information Technology is preferred (not required if equivalent experience is demonstrated)
Proven experience with WMS, ERP (SAP preferred), or related logistics/backend systems.
Experience in FMCG industry is highly preferred.
Technical Proficiency: Experience with SAP integration tools (IDocs, BAPIs, or API mapping) is highly preferred.
Analytical Skills: Strong logical reasoning and problem-solving skills, with the ability to manage critical system issues under high-pressure scenarios.
Communication: Excellent communication and collaboration skills to bridge the gap between technical teams and warehouse operations.
