Shipping Coordinator (Logistics/ Pharma/ Contract)
12 Months Contract
Location: Tuas
Salary up to $3,000 depending on experience
Industry : Pharmaceutical
Our client is a leading global biopharmaceutical company dedicated to improving human health through scientific innovation. The organization develops vaccines and innovative treatments across a broad range of therapeutic areas, including rare diseases, immunology, oncology, infectious diseases, diabetes, cardiovascular health, and neurology, with a commitment to advancing healthcare outcomes and improving patients lives worldwide.
Job Summary
- Responsible for managing end-to-end inbound and outbound shipment operations, ensuring full visibility of shipment flows against plan, and maintaining accountability across carriers and suppliers.
Responsibilities
Inbound & Outbound Shipment Management
- Coordinate and execute all inbound and outbound shipment activities in alignment with the supply plan
- Liaise with internal stakeholders (planning, procurement, warehouse) to ensure timely dispatch and receipt of goods
- Maintain accurate shipment records and documentation including commercial invoices, packing lists, bills of lading, and customs declarations
- Ensure compliance with local and international shipping regulations and Sanofi's internal procedures
- Manage shipment priorities and communicate proactively with relevant teams in the event of changes to the plan
Shipment Visibility & Reporting
- Monitor and track all active shipments in real time against the agreed delivery plan
- Maintain end-to-end visibility on all transportation movements from external warehouses to the Sanofi site, ensuring goods-in-transit status is always tracked
- Proactively monitor and report on transit milestones - including pick-up confirmation, in-transit updates, estimated arrival, and delivery confirmation - for all external warehouse-to-site movements
- Identify and escalate any transit risks or delays that may impact site operations or production schedules, coordinating with carriers and warehouse partners to resolve in a timely manner
- Maintain and update shipment tracking dashboards and reports for internal stakeholders
- Provide regular status updates to the Supply Chain team and relevant business partners
- Proactively identify deviations, delays, or exceptions and escalate as appropriate
Carrier & Supplier Accountability
- Serve as the primary point of contact for carriers, freight forwarders, and logistics suppliers
- Hold carriers and suppliers accountable to agreed service levels, lead times, and KPIs
- Conduct regular performance reviews and escalate non-conformances
- Drive corrective actions and continuous improvement initiatives with logistics partners
- Maintain records of carrier performance and service level adherence
Shipment Pick-Up Arrangement & Accountability
- Own end-to-end responsibility for arranging all shipment pick-ups, including FCA and other applicable Incoterms
- Coordinate pick-up schedules with suppliers, carriers, and internal warehouse teams to ensure full alignment
- Confirm pick-up dates, times, and locations communicate clearly to all parties and follow up on execution
- Ensure all pick-ups are executed on time and in compliance with Incoterms® requirements and company procedures
- Escalate and resolve pick-up delays or failures hold carriers accountable for missed commitments
- Maintain a pick-up schedule log and track completion status through to delivery confirmation
Insurance & Damage Management
- Manage cargo insurance coverage for all shipments in line with company policy
- Initiate and follow up on insurance claims for lost, damaged, or delayed shipments
- Document and report shipment damages, coordinating with carriers, insurers, and internal quality teams
- Maintain a damage log and track resolution status through to closure
- Ensure all damage incidents are reported within required timeframes and in accordance with insurance policy conditions
Requirements:
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
- 2-4 years of experience in a shipping, logistics, or supply chain coordination role
- Extensive knowledge of international shipping regulations, Incoterms®, and customs procedures
- Demonstrated experience in arranging and managing shipment pick-ups and carrier coordination
- Experience with freight management systems and ERP platforms (e.g., SAP)
- Proficiency in MS Office Suite, particularly Excel and PowerPoint
- Proven ability to manage multiple shipments simultaneously in a fast-paced environment
Lim Pey Chyi - [Confidential Information]
Recruitment Consultant (R2090579)
Manpower Staffing Services (S) Pte Ltd
EA Licence: 02C3423
