世界領先的產品技術,公司重點發展部門
多元訓練資源與職涯發展機會
看影片了解更多:
從緊急搶修到客戶信任的成就感
售後服務工程師的職涯故事
全球最永續企業Top 1
您將在客戶現場對所有施耐德產品進行安裝、檢查、維護、故障排除和維修客戶設備和提供技術支援。利用各種工具測試電路和設備、分析設備故障原因並為客戶說明維護手冊內容。
工作職責:
- 提供卓越的客戶服務與建議。
- 對施耐德電氣產品組合中的設備執行啟動/調整/測試。
- 對設備進行預防性、計劃性和計劃外維護。
- 記錄每個站點所有必需信息,並提供技術報告。
- 現場工作執行後,提供當日的服務時間和費用,由客戶簽字驗收。
- 正確記錄、標記設備維修時所使用的所有故障或短缺料件,並將其送回指定的維修地點。
※此職務須能配合客戶地點出差至其他縣市,但多為當日往返行程,無須長期派駐外地。
What you will do:
- Provide outstanding customer service.
- Advise customers on best practice, new services and upgrade opportunities.
- Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio.
- Perform Preventive, scheduled and unscheduled Maintenance on equipment.
- Track Installed Base. (serviceable assets)
- Submit Opportunity Detected during his interventions.
- Support serviceable Schneider equipment including but not limited to: electrical switchgear, HVAC/CRAC systems, UPS systems, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives.
- Leads or contributes to Field Services small projects coordination and execution on customer site. (end of life, modernization, upgrade etc)
- Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements.
- Perform basic audits of customer's electrical systems and equipment.
- Bachelor/ Master Degree in Electrical Engineering or equivalent
- High level of technical knowledge of electronic/electrical component theory.
- Ability to work minimum supervision and independently
- Leading the team in complying with all safety policies, practices and procedures
- Ability to write reports and procedure manuals in both English and Mandarin
- 能獨立工作。
- 能遵守並執行所有安全作業流程。
- 能夠理解英文使用手冊,並能回報問題狀況。
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
