Job ID 2026-16561
Date posted 08/04/2026
Location Taipei, Taiwan
Category Quality
Job Overview
We are hiring a hands-on experienced engineer to lead debug and failure analysis of compute server platforms. Hands-on debugging of server failures across hardware, firmware (BIOS/BMC), and Linux OS is the primary responsibility. You will own issues end-to-end—from symptom → root cause → corrective action—working across hardware, firmware, and software teams.
Responsibilities
- Debug system issues: no-POST, reboots, hangs, performance instability
- Analyze across layers: Hardware (power, thermals, PCIe, memory) and Firmware (BIOS/UEFI, BMC/OpenBMC)
- OS (Linux logs, RAS, drivers)
- Reproduce field issues using stress tools (fio, stress-ng) and lab experiments
- Own customer escalations and RMA investigations
- Drive root cause and corrective actions with cross-functional teams
- Identify recurring issues and improve system reliability
Required Skills And Experience
- 5+ years in server platforms, system debug, or failure analysis
- Strong understanding of CPU/SoC, DDR, PCIe, NVMe, power/thermal
- Hands-on experience with: System-level debug (HW + FW + OS), BIOS/UEFI and POST debugging, BMC / OpenBMC (SEL, sensors, IPMI/Redfish), Linux debugging (dmesg, journalctl)
Nice To Have Skills And Experience
- Arm-based server experience (Neoverse)
- OpenBMC familiarity
- Customer-facing debug / escalation experience
- Python or scripting for log analysis
Success Metrics
- Time to root cause
- Reduction in field failures
- Quality of corrective actions
10x Mindset at Arm
At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Read more about how we bring the 10x mindset to life on the
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Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [Confidential Information]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hybrid Working at Arm
Arm's hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email
Hybrid Working at Arm
Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
