Senior Training Specialist / Principal Training Specialist (Customer Facing Role)

Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world's largest provider of logic ICs, with an annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade.

This is a senior Learning and Development consulting role primarily responsible for the end-to-end management of corporate development interventions with a focus on training. Key capability areas include the full spectrum of human performance diagnosis, design, development, and effectiveness measurement.

Job Responsibilities:

1. Learning Consulting:

(1) Diagnosis of organizational challenges and opportunities, partnering with HR Business Partners and Line Managers in the exploration of performance improvement opportunities. Strong questioning and listening skills. An ability to think logically and conceptually and exceptional presentation and client engagement skills.

2. Learning Design:

(1) A knowledge of best practice instruction design approaches, tools, models. Demonstrated breadth and depth of experience working with multiple learning approaches and models. Familiar with best practice professional and leadership learning interventions.

3. Learning Delivery & Impact evaluation:

(1) Experience in training delivery, instructional, facilitation and virtual deliver mediums. Demonstrated experience in training program delivery and facilitation. A passion and interest in engaging with others in learning. Ability to group coach through questioning.

(2) Understanding and application of training evaluation methods.

4. Stakeholder and Project Management:

(1) Experience leading complex organization and training development interventions. Including all aspects of learning management - costs, quality, time, stakeholder management.

Job Qualifications:

1. Master's degree in related field - Human Resources development, Learning Design, Psychology, Coaching, Organization Development, Adult Education.

2. A track record of engagement in world class learning programs, models, and providers.

3. A demonstrated passion for lifelong learning.

4. Excellent communication skills.

5. Fluent in English and Mandarin is required. Fluent in Japanese is a plus.

Fostering a global inclusive workplace reflects TSMC's core values and business philosophy and is essential for our future success. Our commitment to global inclusive workplace allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. We strive to create a workplace that is equitable and accessible to all employees. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.