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Key Responsibilities:
1. Liaison with Building Management Offices (BMO)
. Conduct regular meetings with BMO to coordinate the approval process and installation arrangements for EV chargers
. Follow up on the installation progress of EV charging facilities in various residential estates to ensure smooth project execution
2. Handling Resident Enquiries
. Understand residents needs and questions regarding EV charging, and provide professional advice
. Assist residents with applications and related paperwork for EV charger installation
3. Cross-Department Collaboration
. Work closely with the Marketing Department to provide frontline insights on EV charging promotion plans
. Gather and relay customer feedback to help Marketing develop more attractive promotional initiatives
4. Sales & Customer Relationship
. Proactively identify and engage potential clients to promote EV charging solutions
. Maintain existing client relationships to enhance customer satisfaction and referral opportunities
Requirements:
. Experience in sales or customer service background in property management or EV industry is an advantage
. Strong communication and negotiation skills, with the ability to independently coordinate meetings with BMO and other stakeholders
. Basic knowledge of the EV charging market and a willingness to learn relevant technical information
. Proactive, self-motivated, and a strong team player with the ability to collaborate effectively with the Marketing Department
PCCW Limited is a Hong Kong-based information and communications technology company. The company is the majority owner of telecommunications company HKT Limited, and also holds a majority interest in Pacific Century Premium Developments Limited.
Job ID: 146148311