Summary
We are looking for a detail-oriented and proactive Marketing Operations Officer (1-year contract) to support the execution and operational management of marketing initiatives. This contract role is ideal for someone who is meticulous and organised, and with a passion for enabling marketing success through efficient processes and reconciliation.
Responsibilities
Job Description
Finance Support
- Coordinate with internal functions within Marketing to maintain marketing spend tracker, monthly accruals and rolling forecasts.
- Coordinate with external media vendors, agencies and other marketing partners to track spend against budget.
- Review and verify invoices from media vendors, agencies and other marketing partners.
- Work with Finance and Procurement teams to process payments and maintain audit-ready documentation.
Reporting
- Extract campaign performance data from media agency and vendors, and formulate reports for internal and external sharing.
- Support preparation of reports for presentations to internal and external audience, including providing first-level analysis.
- Support Digital Marketing & Market Development internal data requests (using Tableau).
Admin Support
- Provide logistics and admin support for meetings with tourism organisations/airport partners
- Handle Airport Pass applications, including liaising with HR and/or Security Department, Changi Airport Group, Certis and Airport Police Department, to support marketing activities, when the need arises.
Requirements
- Diploma in Marketing, Business, Finance, or related field
- 1-2 years of experience in marketing coordination, admin or operations preferred
- Strong attention to detail with excellent organisation and multi-tasking skills
- Strong communication and interpersonal skills
- Positive, proactive and adaptable
- Basic understanding of digital marketing platforms (e.g. Meta Ads Manager, Google Ads) is a bonus
- Proficient in Microsoft Office
