Senior Manager - Software Engineering

Job Description

The Enterprise Technology Services organization partners with every part of the American Express business to power the company's growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company's technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

Responsibilities

• Lead and manage high-performing Java backend engineering teams, ensuring technical excellence and timely delivery.
• Drive the design and development of scalable, secure, and highly available applications using Java, Spring Boot, and microservices.
• Provide technical leadership in system architecture, design reviews, technology selection, and engineering best practices.
• Own end-to-end project delivery, including planning, execution, resource allocation, risk management, and quality assurance.
• Collaborate with Product Managers, Architects, Business Stakeholders, and cross-functional teams to align technology solutions with business objectives.
• Drive cloud adoption, CI/CD automation, DevOps practices, and continuous improvement in engineering processes.
• Ensure application performance, production stability, security, compliance, and operational excellence.
• Mentor and develop engineering talent through coaching, performance management, hiring, and career development.
• Define and monitor engineering KPIs, including delivery predictability, code quality, system reliability, and team productivity.
• Drive technical innovation, modernization of legacy systems, reduction of technical debt, and long-term technology strategy.
  
  

Qualifications

• Education: Bachelor of Engineering (B.E.) in Computer Science, Information Technology, or a related engineering discipline.
• Experience: Minimum 8+ years of experience in software development, with strong expertise in Java backend technologies.
• Hands-on experience with Java, Spring Boot, Spring MVC, Hibernate, and microservices architecture.
• Strong knowledge of RESTful APIs, distributed systems, and enterprise application development.
• Experience with relational and NoSQL databases such as MySQL, PostgreSQL, Oracle, and MongoDB.
• Working knowledge of cloud platforms (AWS, Azure, or GCP), Docker, Kubernetes, and CI/CD pipelines.
• Experience in technical leadership, team management, Agile methodologies, and end-to-end project delivery.
• Strong problem-solving, system design, communication, stakeholder management, and decision-making skills.
  
  

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.