Search by job, company or skills

Senior Manager, Sales Key Account

DHL Global Forwarding
10-12 Years
Singapore
  • Posted 20 days ago
  • Be among the first 10 applicants

Job Description

IN THIS ROLE YOU WILL:

  • Manage and drive performance of Key Account Specialist Team
  • Prepare and communicate the long-term sales strategy and/or plan and annual sales forecast for the respective department
  • Deliver financial results in line with agreed revenue & margin budgets and targets
  • Drive performance improvement of Key Account group to achieve Sales KPI
  • Plan and manage the portfolio of accounts of the Key Account Team
  • Invest in critical relationships between CSI/ MNC/ SC Customers and DGF organization
  • Provide industry expertise to the team and management, driving the growth of focus sectors
  • Support and facilitate Sales skills/process training relevant to the Key Account Channel
  • Perform quarterly reviews, identifies and reports performance variance to senior management, thereafter, devises/imposes necessary counteractive actions as applicable
  • Ensure compliance to the requirements of Quality Management System in accordance to the relevant quality procedures and quality manual
  • Provide leadership and manages expectations to team of Sales/ Key Account Managers / Supports
  • Be appointed to groom and train junior staff for continuity plans. Provides coaching to staff and manage sales performance
  • Manage the engagement with regional team as well as internal Product Groups
  • Perform general administrative functions and maintenance of staff discipline, leave application and involvement in annual budgeting process
  • Be the point of escalation for all commercial / operational matters within the team.

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

  • Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP monthly performance reviews with customers
  • Experience in managing and coaching a team of Freight Sales professionals
  • Proven track record in developing and growing business with assigned portfolio of customers through RFQ customised solutions selling
  • Good understanding of sector trends in the freight forwarding industry
  • Able to identify customer needs by gathering information and building long-term relationships through value creation
  • Well developed communication and presentation skills
  • Diploma/ degree with more than 10 years of relevant working experience in a MNC environment

We regret to inform that only shortlisted applicants will be contacted further by the hiring team. We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Freight Forwarding
Employment Type:
Full time

Job ID: 151024945

Last Updated: 09-07-2026 09:23:24 PM
Homejobs in SingaporeSenior Manager, Sales Key Account

Similar Jobs

Senior Manager/ Associate Account Director, Regional

Iqvia
Singapore

Skills:

Ms Excel, Solution Selling, MS PowerPoint, Real World Evidence, Ms Outlook, Pharma trends, Analytic experience with data, Pharma Clients Market, Business development, Ms Word, Account Management, Digital and Tech Healthcare applications, Ms Office Suite, MS Access, Understanding of pharmaceutical therapeutic classes, Internet

Senior Manager, International MICE

singapore zoological gardens
S
Singapore

Skills:

Market Intelligence, Negotiation, International Sales, Market-specific go-to-market strategies, Business development, Account Management, Microsoft Office Applications, Proposal development, Crm Systems, destination marketing

Senior Manager, Sales Key Account

DHL Global Forwarding
Singapore

Skills:

, International Transportation Services, Coaching, Communication, performance reviews, RFQ Customised Solutions Selling, Presentation, Account Management

Customer Success Senior Manager, APAC

Vantage Data Centers
Singapore

Skills:

analytical problem-solving, Collaboration, Stakeholder Management, account management strategies, Organizational Skills, communication, customer success principles, English language proficiency, business development, Account Management, Sales

Senior Manager, HRBP Rail

SMRT Corporation Ltd
Singapore

Skills:

Organisational project management, Understanding of Singapore employment legislation, Influencing Skills, Ability to translate people insights and workforce data, Hr Business Partnering, HR best practices, Analytical problem-solving, Stakeholder Management, Change management skills, Interpersonal Communication, Presentation Skills, Familiarity with SAP SuccessFactors or other HR Information Systems, Decision-making skills

Beware of Scammers

We don’t charge money for job offers

Know More