Senior Manager/Manager, Strategic Insights & Performance

Key Responsibilities:

Strategic Planning

• Triangulate market, competitors and customer analysis to support strategic planning and executive decision-making.
• Identify emerging trends, risks and opportunities that could impact business direction.

Business Performance Monitoring

• Lead enterprise analytics and insights generation through design, implement, and maintain a consistent enterprise-wide KPI framework aligned with corporate objectives .
• Develop performance dashboards and scorecards to track and monitor business outcomes.

Data Analytics & Actionable Insights

• Identify performance trends, gaps and opportunities; conduct root-cause analysis, and support optimization initiatives.
• Analyze demand, yield, and capacity to improve forecasting, planning, and resource utilization.
• Provide clear performance narratives and translate complex data into actionable data-driven recommendations to senior management.

Cross-Functional Collaboration

• Partner with Business Units to ensure consistent interpretation of performance metrics to evaluate business objectives and alignment with overall resort outcome.

Requirements:

• Bachelor's degree in Business, Data Analytics or similar field.
• 8+ years experience in business/ data analytics with strong business and financial acumen.
• Proficient in SQL (data extraction/ manipulation) and PowerBI.
• Strong quantitative and analytical skills, with the ability to synthesize large datasets to inform strategic decisions.
• Ability to communicate complex analyses to both technical and non-technical stakeholders, translating insights into practical recommendations.
• Self-motivated team player with problem solving skills and detail oriented.