Senior Manager / Manager, Business Development & Account Management Service Logistics APAC

About us

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 350,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place.

Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from ta king the complexity out of customs to managing the complexity of global supply chains and everything in between.

We want to be the logistics company people turn to - the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.

Responsibilities

Business Development & Sales Hunting

• Drive the business development agenda by identifying and assessing high-potential opportunities, and leading pursuit strategies.
• Own and manage relationships at global and regional levels for priority customers.
• Provide guidance, coaching, and support to Business Developers and Account Managers on critical opportunities across the Business Unit.

Customer Engagement

• Build, leverage, and maintain strong relationships with key stakeholders across target and new customer accounts.
• Maintain and continuously refine a pipeline of strategic target accounts, assessing future growth potential.
• Develop and leverage a strong coach network within customer organizations.
• Conduct research and discovery meetings to understand customer priorities, objectives, and strategic direction.
• Present tailored solution proposals to senior stakeholders and decision-makers.
• Lead commercial discussions, negotiations, and ensure successful deal closure.

Stakeholder Management

• Collaborate closely with cross-functional teams including Solution Design, Network Operations, Customer Service, IT, HR, Finance, Legal, and Real Estate to:

• • • Enhance the effectiveness of the sales process
    • Ensure high-quality deliverables (e.g., proposals, solutions)
    • Secure required resources for successful pursuits

• Work across the business with Business Developers and Account Managers, providing coaching and active support throughout sales cycles.

Requirements

• Experience: Minimum 8-11 years of relevant experience.
• Regional Exposure: Minimum 5 years working across the Asia Pacific region.
• Industry Knowledge: Experience in Service Logistics is highly advantageous (DHL Service Logistics experience is a strong plus).
• Commercial Expertise: Strong commercial acumen is essential proven experience in large B2B contracting.