Senior Manager, General Insurance Underwriting

FIND YOUR BETTER AT Blue Cross

If you believe in better, we'd love to hear from you.

About the Role

- Lead the end-to-end portfolio management lifecycle, including underwriting, pricing, product development, reinsurance, and operational process design. Drive innovative, customer-centric solutions that balance growth, profitability, and risk management.

- Collaborate closely with regulators, governance functions, and cross-functional stakeholders across Claims, Distribution, Marketing, Finance, and Technology to ensure regulatory compliance, deliver portfolio growth, and strengthen the company's market position.

- This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey-both directly and indirectly.

Responsibilities:

• Lead the underwriting performance of the assigned business lines, balancing business growth, portfolio quality and profitability through sound underwriting judgment and risk selection.
• Support direct manager in formulating underwriting strategies, pricing controls, risk appetite and portfolio management initiatives to achieve sustainable portfolio growth.
• Ensure timely, accurate and consistent underwriting services while meeting agreed service standards, productivity targets and customer expectations.
• Drive product development, enhancement and digital transformation projects, collaborating with distribution, IT and business stakeholders to improve market competitiveness and operational efficiency.
• Ensure compliance with industry regulatory and internal governance requirements.
• Provide strategic and end-to-end leadership in the management of assigned general insurance products, ensuring alignment with business growth ambitions and market competitiveness.

Requirements:

• Bachelor's degree in Insurance or Business Administration
• Minimum of 8 years of progressive experience in underwriting, product development or project management, including at least 5 years in management roles.
• Proven track record in driving profitable portfolio growth.
• Strong leadership, negotiation, and stakeholder management skills.
• Excellent communication and analytical skills.
• Fluency in English and Chinese.
• You are required to obtain relevant license if your job involves in regulated activities