Senior Manager, Fund Services (Retirement Funds)

The Senior Manager, Fund Services will be a key member of the team within Asia Operations Team responsible for managing all aspects of Fund accounting, Fund financial reporting and fund expenses with primary focus on the Company's Hong Kong and Macau Retirement Fund platforms including but not limited to:

Position Responsibilities:

• Fund accounting & financial reporting
  • Coordinate the preparation of financial reports for pension/fund platforms with relevant internal and external stakeholders
  • Oversee the update key sections (main financial statements, notes, disclosures)
  • Perform AI assisted reconciliations and ensure accuracy of financial data used in the financial reports
  • Coordinate fee approvals and documentation with external fund administrators, Finance team etc
• Fund audit coordination & efficient delivery
  • Coordinate end-to-end fund/scheme audit activities, including timelines, deliverables, and submissions. Develop and maintain audit timelines and coordinate feedback from multiple stakeholders
  • Prepare and submit audit deliverables (e.g. financial statements, audit files, supporting schedules)
  • Work with auditors (EY, KPMG) on walkthroughs, data requests, and scope alignment. Expertly manage audit data integrity issues
• Stakeholder coordination & cross-functional alignment
  • Coordinate with Finance, IT, Pension Operations, and external parties to resolve data and process issues
  • Facilitate alignment across teams on responsibilities and clarify roles and handoffs between teams, if necessary
  • Drive internal discussions and decision-making on effective globally aligned operational approaches and ownership
• Regulatory, control & compliance activities
  • Review and update internal control documentation and frameworks for audit and compliance purposes
  • Ensure audit-readiness of processes and documentation (e.g. testing of controls, control measures, procedures)
• Data Management, Analysis & Issue Resolution
  • Investigate data discrepancies and validate financial data and fund NAV queries
  • Manage multi-source data
• Process Improvement & Project Work (eMPF / audit transformation)
  • Support eMPF-related process changes and audit impact
  • Drive improvements to audit processes, data flows, and operational efficiency
  • Propose operational solutions and process ownership models across teams
• External Party & Vendor Coordination and oversight. Keep abreast of relevant financial, tax and accounting developments in Asia and share relevant impact on the Funds with stakeholders.
• Communication, reporting and management updates on audit progress, project work, regulatory changes relating to pension platforms

Required Qualifications:

• University degree with recognized professional designation with majors in accounting.
• 7+ years work experience in financial reporting for investment funds (Prior experience in Big 4 accounting firms strongly preferred).
• Strong IFRS/ HKFRS/ Lux GAAP and regulatory financial reporting knowledge in investment funds including tax related issues (Hong Kong, Singapore etc.).
• Knowledgeable in Mutual Fund Net Asset Value calculations, fund accounting practices, dividend distribution and fee calculation.
• Strong business partnering, interpersonal skills with experience of negotiating and influencing across a wide range of stakeholders.
• Excellent command of spoken and written English and Chinese (preferred).
• Have an outward-looking, people-oriented personality with great communication skills with the ability to cater a message to various stakeholders, including senior executive and non-technical audiences.
• Minimal travelling may be required.

When you join our team:
.We'll empower you to learn and grow the career you want.
.We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
.As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .