Senior Manager/ Associate Director, Strategic Partnership (Attractions Vertical)

What you'll do:

• Sales Planning and Execution: Create and deliver compelling sales pitches to existing merchants, driving engagement and retention. Negotiate with existing merchants to drive revenue growth (promotions, marketing exposure, supply strength, partner programs, etc) to help surpass goals.
• Merchant Communication and Strategy: Maintain regular communication with merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis.
• Partner Engagement and Relationship Management: Build trust and relationships with partners to enhance their sales potential across Klook's platforms, effectively conveying Klook's strengths and brand value while proactively understanding merchants business situations and requirements.
• Key Account Management: Apply key account management principles to nurture and expand relationships with priority merchants.
• Strategic Planning: Contribute to quarterly strategic planning and improvement initiatives aimed at achieving supply strength metrics goals.
• Cross-Functional Coordination: Collaborate closely with various internal functions (e.g., marketing, supplier operations, customer service, finance) to maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business.

What you'll need:

• 5 years work experience on Key account management/Business Development/Sales Portfolio management.
• Experience in key account management or OTA supply is preferable. High familiarity with travel related products, experience with attractions, activities, tours and transportation preferred
• Advanced Sales Techniques: Mastery in various advanced sales techniques and deal-making such as complex negotiations, strategic partnerships, consultative selling, and high-level relationship management, essential for driving significant growth and securing large-scale partnerships with existing accounts. Ability to formulate scalable sales strategies for the vertical/region.
• Strategic Relationship Building: Proven track record of building and maintaining strategic, high-level relationships with key/large merchants and partners, leveraging deep insights into their priorities, pain points, decision-making processes, and competitive landscapes to drive long-term partnerships and business growth.
• Advanced Analytical Skills: Exceptional aptitude for analyzing complex market trends, competitor actions, and account management metrics at an advanced level, enabling data-driven decision-making, identification of new growth opportunities, and resource prioritization.
• Problem-Solving Expertise: Demonstrated ability to tackle complex challenges and address sophisticated merchant needs and challenges at a senior level, employing innovative and strategic problem-solving approaches to overcome obstacles and drive sales success.
• Commercial mindset: Entrepreneurial spirit to connect all pieces together and grow business as a company rather than an isolated BU. A fast learner with high degree of persistence and resourcefulness to get things done. Sensitive to real world trends.
• Business Acumen: Advanced understanding of key business principles, metrics, and industry and/or destination landscapes at a senior level, coupled with extensive knowledge of the company's products/services and strategic vision, critical for driving strategic planning, business growth, and achieving ambitious goals.
• Teamwork and Communication: Demonstrated ability to lead and inspire teams through effective communication, fostering collaboration, and building strong relationships with internal and external stakeholders at a senior level.