Senior Manager / Associate Director, Market Intelligence and Solutions & Productivity Academy

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Senior Manager / Associate Director is responsible for strategically developing and implementing comprehensive learning and development initiatives to enhance channel productivity, professional growth, and organizational value. This role requires a strategic thinker with strong leadership skills, expertise in instructional design, and the ability to drive organizational change through innovative learning and development practices in the insurance industry.

Responsibilities

Strategic Leadership

• Develop and execute innovative strategies for channel skill enhancement, address channels short-term to long-term productivity goals and professional development

• Align learning initiatives with organizational objectives to maximize business impact

• Prepare comprehensive management reports and presentations for the Department Head

Program Management

• Oversee the delivery, and evaluation of high-impact productivity training programs

• Manage key performance indicators (KPIs) for productivity and skill set training programs

• Coordinate onboarding, licensing, and specialized training initiatives (e.g., Broker Training, IIQE (paper 1-5), New agent and company agent on boarding training, Life & Health Product Training, IUL & ILAS training, MPF, Cross Selling, MDRT, HNW, Investment Training)

Curriculum Development

• Identify learning opportunities and gaps to create targeted curriculum and content

• Design engaging, interactive learning materials with a focus on advisory and soft skills

• Emphasize strategic areas such as High Net Worth (HNW) , MPF, Wealth and Health & Protection products

Distributor Capability Enhancement

• Build and strengthen distributor capabilities in advisory services, cross-selling, and product knowledge

• Implement a standardized learning management system for consistent, scalable training across markets

Performance Measurement

• Establish comprehensive metrics to assess training program effectiveness

• Analyze the impact of learning initiatives on sales performance and other key business indicators

Stakeholder Management

• Collaborate with internal and external stakeholders to ensure program effectiveness and alignment

Team Leadership

• Mentor the productivity training and administrative team

• Foster a culture of continuous learning and innovation

• Prepare & monitor budget and manpower utilization

Technological Integration

• Leverage emerging technologies and learning methodologies to enhance training impact and relevance

Requirements

• University graduate with a minimum of 15 years of relevant training or product communication experience

• At least 5 years of management experience, encompassing both people and project management skills in the life insurance industry

• Preferred professional qualifications: FLMI, CFP, FChFP, IIQE, or equivalent

• IIQE Paper (1-5) knowledge and examination skill set

• Knowledge in Life & Health insurance, Financial Planning, Investment and MPF

• Proven experience in developing training and learning & development strategies for various channels

• Familiarity with agency culture and operations

• Strong strategic thinking and execution capabilities

• Meticulous attention to detail, creativity, ambition, and influential personality

• Demonstrated leadership skills and an entrepreneurial mindset

• Excellent stakeholder management and interpersonal skills

• Excellent coordination skills in execution among relevant departments , Agency & Broker Channels

• Fluency in English proficiency in Mandarin and/or Cantonese is advantageous

• Superior analytical, communication, and leadership abilities

• Proficient in use of computer software (including power point, excel and words)

We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

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