- Develop and Implement Digitalization Strategies: Collaborate with senior leadership to define and implement digital transformation strategies that align with the organization's overall vision and goals.
- Project Management: Lead cross-functional project teams to design, develop, and deploy digital solutions, ensuring timely and within-budget delivery. Owner to planning and developing IT Delivery Roadmap for projects and to monitor the execution from end-to-end perspective.
- Stakeholder Management: Communicate effectively with stakeholders at all levels, including senior leadership, employees, customers, and vendors, to ensure that digitalization initiatives meet their needs and expectations.
- Change Management: Develop and implement change management plans to ensure a smooth transition to new digital processes and systems. Optimising IT Project Delivery resource capacity as well as aligning deployment / implementation windows managed by Application Production Support team.
- Budgets & Forecasts: Support and assist the Domain Head and/or Programme Manager on budget matters
- Digital Literacy: Promote digital literacy across the organization, providing training and support to employees to ensure they have the necessary skills to effectively utilize digital tools and systems.
- Risk Management: Identify and mitigate risks associated with digitalization initiatives, ensuring that the organization's data and systems are secure and compliant with regulatory requirements.
- Metrics and Monitoring: Establish and track key performance indicators (KPIs) to measure the success of digitalization initiatives and identify areas for improvement.
Contributing Responsibilities
- Vendor management and drive RFPs for new solution if required.
- Uphold and ensure the Project and Program deliverance adhere to Corporate Governances and processes.
- Expected to work cordially with fellow Project Managers within Cash Management IT as well as other Domain PMs to align key departmental objectives. When necessary, he/she will escalate and manage escalations to ensure attention and support are given to mitigate program/project dependencies, risks and issues.
- Participate and contribute to studies, methodologies adopted by the department, also to understand and apply seamlessly these standards
- Contribute to all necessary meeting organizations and preparation Technical & Behavioral Competencies
Technical
- Familiar with common cash management, payment market infrastructure, systems and products and industry standards at least in APAC
- Strong understanding of digital technologies, including cloud computing, artificial intelligence, and data analytics
- Strong verbal and written communication skills, attention to details, strong work ethics, team spirit, and exceptional customer serving attitude. Operational experience will be an added advantage
- Experience in working with offshore on different time zones, and ability to work in a fast paced, dynamic and multi-cultural environment
- Practice of SDLC and/or Agile Scrum
- Technical / programming background will be an added advantage Behavioral
- Result-oriented with strong analytical problem-solving skills
- Innovation and experimentation: To be able to think outside the box, identify opportunities for innovation, and experiment with new digital solutions and technologies to drive business growth and stay ahead of the competition
- Meticulous and to go into details, take ownership and hold task-owners accountable to fulfil obligations in line with the project plans.
- Leadership quality to lead and drive projects, able to work independently and to manage conflicts.
- Able to manage stress and pressure and achieve project team cohesion especially during difficult periods in delivery. Specific Qualifications (if required) Motivated and result driven, striving to excel, demonstrating a strong desire to learn and will standup to challenges Any other duties as assigned from time to time. Any Ad-hoc duties as assigned.
