Senior / Infrastructure Engineer

About our Line of Business - Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client's innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

Join the frontline of our operations support and maintenance team, driving excellence in mission-critical Defence projects. Embrace the opportunity to play a critical role in proactively analyze and troubleshoot issues, ensuring seamless operations that exceed SLA expectations. Stand ready for action when duty calls. Your passion and dedication ensures operational excellence and project success.

Be Part of Our Success

• Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery
• Conduct root cause analysis & implement pro-active measures
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities promptly and effectively Perform troubleshooting and fault rectification
• Provide up-to-date project documentation and reports
• Diagnose and rectify technical issues
• Perform standby duties if required

Qualities We Value

• Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)
• Strong troubleshooting skills and analytical mind with problem-solving aptitude
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Able to work independently as well as in a team and good interpersonal skills
• Good Working knowledge with VPN, firewall appliances would be an advantage
• Good working knowledge with routers, switches would be an advantage
• Good working knowledge in hardware like servers, storage area networks (SAN), network- attached storage (NAS) devices
• Experience in hardening of OS, system and network equipment
• Experience in Patch Management
• Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail
• Service, Database, Web or App Server etc.
• Experience in SQL, Java, C++, JavaScript would be an advantage
• Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.