Who are we
Ultima Markets is a secure and regulated CFD trading gateway, offering access to 1,000+ instruments, including Forex, Commodities, Indices, and Stocks, to clients in over 170 countries. Founded in 2016, we are the Official Regional Partner of FC Internazionale Milano and the first CFD broker to support the UN Global Compact. We operate globally through entities regulated by the FCA, FSCA, and FSC, and in 2025 were honoured with 50+ global awards, including Best CFD Broker Global 2025.
To learn more about our company, please visit our website: https://www.ultimamarkets.com.
Job Description:
1. Regional HR Coordination
- Support the implementation of regional HR policies, programs, and initiatives across multiple countries.
- Coordinate with local HR PICs to track implementation progress, follow up on outstanding matters, and ensure timely completion of HR initiatives.
- Maintain regular communication with Country Managers and local HR teams to understand ongoing HR matters, business needs, and potential challenges.
- Consolidate updates from different markets and highlight key issues or follow-up items to the Regional HR team.
- Assist in adapting HR initiatives to meet local requirements while maintaining alignment with regional HR standards.
2. Stakeholder & Cross-functional Collaboration
- Build and maintain effective working relationships with Country Managers, HR teams, and other key stakeholders across different markets.
- Support HR-related discussions with stakeholders by providing relevant information, coordinating follow-ups, and ensuring timely communication.
- Collaborate with COE teams such as Employee Relations, Performance Management, Compensation & Benefits, and Culture & Growth to support regional HR initiatives.
- Coordinate with cross-functional teams including Talent Acquisition, Finance, and IT on HR-related operational matters when required.
3. HR Projects & Process Improvement
- Support regional HR projects from planning and coordination through to implementation and follow-up.
- Track project timelines, deliverables, and outstanding actions across different markets.
- Prepare and maintain HR SOPs, guidelines, training materials, and other documentation.
- Identify process gaps and suggest practical improvements to enhance HR operations and stakeholder experience.
4. HR Reporting & Insights
- Consolidate HR updates, project progress, and key challenges across assigned markets.
- Prepare regular reports and presentations for regional HR and management review.
- Monitor HR-related trends and issues across markets and escalate significant matters to the appropriate stakeholders.
Skills & Experience that WOW us:
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field; MBA or other postgraduate qualifications are preferred.
- 3–5 years of relevant HR experience, preferably with exposure to regional or multinational environments.
- Experience supporting HR projects, policy implementation, or HR operations across multiple markets is highly advantageous.
- Strong stakeholder management and communication skills, with the ability to work effectively with Country Managers, HR teams, and cross-functional stakeholders.
- Strong written and verbal communication skills in English and Mandarin.
- Excellent coordination and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
- Comfortable working with stakeholders from different cultures and backgrounds.
- Strong attention to detail with the ability to track multiple HR matters and follow through on outstanding actions.
- Proactive, adaptable, and comfortable working in a fast-paced and evolving business environment.
- Strong problem-solving skills with the ability to identify issues, coordinate solutions, and escalate matters appropriately.
- Proficient in Microsoft Office; experience with HRIS, HR reporting tools, or project management systems is an advantage.
- Willingness to travel across the region when required.
