Job Description
What You'll Do
It is a job to provide technical application support to key customers of East Asia zone.
The role is a professional individual contributor with technical capabilities to achieve product application and customer service goals.
Consider system integrated application demands to arrange product testing, failure analysis, and function development executions.
Participate new product/function developments, execute validations to support global programs and local customer demands
Arrange new product technical demonstration and communication in seminar or exhibition.
Sustain three phase UPS products for engineering change, implementation and quality tracking
Analyze three phase UPS product field failure case, physically tests and reappear issues for followed improvements.
Develop product issue solutions with Eaton internal cross functions.
Communicate and negotiate solutions with Taiwan/East Asia customers, and follow through to complete the implementations.
Qualifications
Bachelor's degree or above in Electrical or Electronics engineering
UPS or power electronics related product experience 5 years at least
Skills
New product development experience is preferred
Customer technical communication experience is preferred
Electrical engineering knowledge
Power electronics design, UPS product, inverter, charger, power source design related.
Product testing and validation skills
Good to handle Internal cross function communication
English communication capability
Proactive attitude to drive results and high EQ to deal with temporarily extreme pressure
Customer service and negotiation skills
Available to Asia pacific overseas travel by mission assignment'
