Where passion meets premium – join our team!
Location: Taipei, Taiwan
Employment Type: FULL TIME, ONSITE
About Le Creuset
At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we've brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We're not just creating cookware; we're creating moments that last a lifetime. If you're inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we'd love to welcome you into our story.
The Recipe for Success: Role Summary
To plan and execute the online distribution strategy for Le Creuset in order to maximize Brand sales and Image.
To manage own site, e-Marketplace business and further to achieve and exceed assigned yearly target, both quantitative and qualitative target.
To develop new distribution strategies to expand Le Creuset e-commerce landscape
To monitor and motivate staff to achieve sales target and company goal
Ingredients: Key Responsibilities
- Manage and grow e-commerce business across own site and online marketplaces to achieve sales and margin targets.
- Monitor e-commerce performance, reporting, KPIs, and budgets while identifying improvement opportunities.
- Optimize website UX/UI, customer journey, and online merchandising to enhance conversion and brand experience.
- Coordinate with Group IT and internal teams for website maintenance, product updates, and promotional execution.
- Develop and execute e-marketplace campaigns to drive brand awareness, traffic, and sales performance.
- Analyze campaign effectiveness and provide recommendations for optimization and new growth initiatives.
- Explore and develop new online sales channels, partnerships, and digital business opportunities.
- Collaborate with Marketing on digital advertising, KOL initiatives, and customer acquisition strategies.
- Manage customer service support for e-commerce enquiries and ensure timely issue resolution.
- Lead, coach, and manage team performance, KPI setting, staff development, and cross-functional projects.
The Perfect Blend: What We're Looking For
- 5+ years of prior experience in E-commerce Management position (Brand site and Line Store experience is a MUST)
- 5+ years experience in EC marketplace ( Momo, Shopee, PChome, Coupong)
- Experience in OMO strategy and execution, Taiwan influencer / KOL marketing
- Various flavors database experience, web and mobile development, including design and marketing
- Strong analytical, communication and negotiation skills
- Passion for innovative software and customer interaction, can work under pressure and multi-tasking
- BA in Marketing or Related Field
- Knowledge of HTML, CSS (others ex: JavaScript, jQuery)
- 3+ years shopping operational experience preferable
- Strong written and verbal communication skills in Chinese and English
Why Join Our Table
At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values:
Passion, Integrity, Excellence, Innovation and Teamwork.
Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.
Diversity and Inclusion Statement
We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.
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