Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Sr Director, Business Planning and Operations, APAC will oversee the integration of strategy, implementation of transformation programs and enablement of complex, cross-functional initiatives to transform the APAC business to reach its growth targets. This role will also leverage oversight across the APAC markets to own strategic planning, establish data, insights & analytics governance and reporting, and drive engagement within the APAC organization.
core responsibilities
Strategy and Enterprise Planning:
- Coordinate and prioritize the regional strategy, operational roadmap and decision making in partnership with APAC GM, APAC Leadership Team and Enterprise Strategy
- Oversee the development of OKRs for APLT and subsequent cascade to market and regional function teams monitor and track against progress throughout year
- Develop and co-create in-region Enterprise Planning process such as the 5-year long range plan (e.g. facilitating investment and resourcing decisions) for APAC, in close partnership with Financial Planning & Analysis team
- Manage and coordinate in-year enterprise and in-region rhythm of business forums, i.e. monthly & quarterly business reviews, and lead the development of Board of Directors & Senior Leadership Team materials for APAC
Transformation and Program Management:
- Oversee APAC portfolio of key strategic programs & initiatives, tied to 5-year long range & annual plans to ensure integration & successful implementation
- Operate as transformation CoE, advising the business on key process redesign and project management
- Strategize framework, operating model and guide project management for new opportunities and verticials such as New Market Entry & Alternative Channels
Commercial Operations (Go-To-Market):
- Serve as strategic connector for APAC commercial planning, supporting APAC leadership and their teams across Product, Brand & Community, Digital & Markets to turn enterprise strategy into clear, market-ready actions
- Oversee APAC integrated GTM calendar, orchestrating critical milestones & driving key decisions that feed into global GTM timelines (e.g. Pre-Post Buy) and seasonal readiness execution
- Develop & successfully implement GTM transformation roadmap by empowering regional & market teams through digital innovation, tool development and milestone/process redesign
Data, Analytics, and Insights:
- Oversee the Data Analytics & Science function and support development of the APAC Analytics Roadmap including investment prioritization while leveraging global capabilities
- Leverage APAC and Global data to provide strategic insights to enable decision making and inform business rationale across Guest & CRM Insights, advanced Marketing Analytics and general Business Intelligence
- Formalize APAC feedback and requirements loop across global Analytics & Technology groups to ensure continuous data, system and resourcing improvements
Sustainability:
- Support global sustainability targets for APAC and ensure on-track roll out of key initiatives related to Repairs, End-Of-Life management & regulatory reporting
- Oversee APAC Sustainability function (dotted line) and ensure APAC alignment around internal & external storytelling
qualifications
- A Strategic Operator. You have the ability to execute and recognize that how you execute, matters. You have the ability to drive change at the enterprise level and create urgency to drive culture and inspire our people. You aren't afraid to make tough calls. You inspire followership with your ability to get your hands dirty, your low ego, and your proven success.
- Who Wins With Others via Collaboration. You are skilled at building relationships. You have a high EQ, are approachable, authentic, willing to take the lead when necessary, but also want others in the limelight. You connect with your team, and internal & external stakeholders naturally. You build trust through hard work and diligence including personally rolling up your sleeves when the team needs it. You are a natural coach and mentor who is committed to the growth of your team. You have successfully overseen a team of 10+ FTEs.
- Demonstrated Ability to Succeed in Matrixed and Global Environments. You have been successful in environments that required influence & collaboration as a means to move the business forward. You understand the importance of connection and consistent communication with your key partners and stakeholders around the globe. This connection has been a meaningful part of your success.
- Meaningful Experience in APAC. You know the unique needs of the region/ markets and are able to leverage this expertise to execute against our regional strategy to elevate our business growth in APAC.
- Visionary who creates Followership. You are skilled at building an organizational vision & narrative that creates followership for the organization. This strong storytelling supports the organization and leaders to shift to behaviors and ways of thinking that support the growth of the organization.
must haves
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.
additional notes
Authorization to work in Hong Kong SAR is required for this role.
beyond the paycheck (benefits & perks)
At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
work arrangement
In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.
In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.
learn more about what it's like working for lululemon in our Asia-Pacific markets:
#LI-NDN #LI-Onsite