Senior Digital Product Manager (Bank)

The Opportunity

. Opportunity to work for one of the leading financial service providers and top banks

. Great exposure to learn about banking products and services domain

. Location at Changi Business Park

. 12months contract

Responsibilities

1. Develop Retail Product Proposition:

. Partner with Product to formulate sound product proposition that appeals to customers

. Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome

2. Design Customer Journey with data in mind:

. Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers needs across different digital touchpoints

. Drive customer immersions by listening to customer feedbacks and conduct researches on the best and evolving market practice to define the most efficient/customer-friendly UI experience

. Study customer profile, segment & transactional behaviours. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

3. Take charge in Online Channel Share:

. Develop ideas to grow online acquisition channel share by leveraging on our digital platforms

. Analyse and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption

. Engage Product and Business Analytics on targeted marketing campaigns to target the right customers

4. Drive retail banking initiatives in the personal investing space:

. Lead/coordinate the development of key digital initiatives with various stakeholders from onboarding till fulfilment.

. Understand market situation and use data to propose enhancement recommendations

. Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation

Next Steps

. Drop your resume and contact us to follow-up, or send your resume to [Confidential Information]

. Email Topic: Apply Senior Digital Product Manager

. Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA License No: 91C2918

Personnel Registration Number: R23113385